Sales Trainer with English
Concentrix
Job Title:
Sales Trainer with English
Job Description
The Associate, Sales Trainer is responsible for facilitating and delivering targeted training to enhance client-specific knowledge and skills, focusing on sales processes and systems. This position collaborates with internal and/or external stakeholders to develop and implement responsive programs that support business needs, promote efficiency, and increase productivity. He/She/They work under moderate supervision with some latitude for independent judgment.
Responsibilities:
+ Ensure new employees receive comprehensive, client-specific onboarding and training to enhance job-specific knowledge and skills
+ Provide employees with skills-based, client-specific coaching and training to support achievement of operating plan targets and high customer satisfaction
+ Partner with internal and external stakeholders to develop and deliver effective training programs that enhance client-specific sales knowledge and skills
+ Analyze data and performance trends to develop and implement strategic sales plays and best practices for specific territories
+ Oversee and measure the delivery and quality of provided training to ensure effectiveness
+ Track the effectiveness of training interventions through various assessment tools to identify areas for improvement
+ Collaborate with stakeholders to optimize sales processes and systems for a superior customer experience
+ Maintain high levels of communication with internal stakeholders to foster and develop strategic client relationships
Candidate profile:
+ Proven coaching/training experience in a sales environment.
+ Ability to train a team of sales representatives and develop areas for improvement.
+ Experience meeting and exceeding goals and helping team members to do the same.
+ Excellent communication skills and presentation skills
+ Experience working in a customer service, sales, or similar environment is preferred.
+ Skill in monitoring and evaluating training effectiveness.
+ Ability to convey complex information in a clear and understandable manner.
+ Good organizational and time management skills and ability to work towards meeting targets and deadlines.
+ Willingness to work on site from our office in Athens
+ Fluency in English C1
+ Italian, Spanish, German, French fluency will be considered an advantage
Location:
GRC Athens - Minwos 10-16
Language Requirements:
Time Type:
Full time
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