Venice, California, United States
6 hours ago
Sales Team Open Interviews - Details in Posting (Multiple Locations) - For Future Consideration
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary Please note, this is a proactive job posting, which allows us to build a pipeline of qualified candidates who we can consider for future openings. You will be contacted after attending an Open Interview if a position matching your qualifications becomes available. These Open Interviews are for future full-time and part-time sales staff, and leadership roles are not included. Please see below for more information on the common roles we hire for, and that you can be considered for if qualifications are met! Sales Advisor (Full-Time only) As a Sales Advisor, you will be an integral member of our field sales organization, building relationships with prospective customers and expanding the Rivian community. You will manage the entire customer relationship from lead qualification to close, ensuring a personalized purchase experience throughout. You will educate and inspire customers using various communication channels including in-person interactions, demo drives, phone, text, and email. This role requires passion for our brand and a desire to foster a competitive sales culture. To be successful in this role, you must have a customer-first approach and thrive in ambiguous and unexpected environments, tackling all challenges with a flexible and solution-oriented mindset. The ideal candidate is self-motivated and results-driven, committed to creating memorable experiences that drive brand loyalty, customer satisfaction, and conversion. Field Sales Guide (Full-Time or Part-Time) As a Field Sales Guide, you will be at the forefront of how we create intuitive, innovative, and memorable moments that foster a deep connection between our brand and our community. You will manage lead engagement, capture, and scoring as you educate and inspire customers using various communication channels, including in-person interactions, demo drives, phone, text, and email. This role requires high energy, initiative, and skill in moving customers through the funnel. We are seeking engaging and enthusiastic individuals who have a passion for people, education, technology, and clean energy solutions. To be successful in this role, you must have a customer-first approach and thrive in ambiguous and unexpected environments, tackling all challenges with a flexible and solution-oriented mindset. The ideal candidate is self-motivated and results-driven, committed to creating memorable experiences that drive brand loyalty, customer satisfaction, and conversion. Responsibilities Here is our upcoming schedule for Open Interviews. This schedule will be updated as new Open Interview events are added. All time slots are listed in the local time zone. Please "apply" to this posting and join us at an upcoming event. Your adventure at Rivian starts here! New events will be added as they become available. If the location you are interested in is not listed below, please feel free to still "apply" and check again for future events at a later date. Email notifications will be sent out periodically which may include new events at your local Space! To opt out of email notifications, please withdraw your application in the portal. Instructions: Bring a physical copy of your resume (required) Arrive at the address listed below Arrive during the timeframe listed below Let a team member know that you are attending the Open Interview event Before you leave the store, please be sure the scan the QR code (provided by the Manager) and complete the Follow Up form. Your responses will be sent directly to our recruiting team. State Spaces Location Open Interview Schedule Address Arizona Scottsdale, AZ Friday 8/8, 9am-10am Saturday 8/9, 9am-10am Tuesday 8/12, 9am-10am Friday 8/15, 9am-10am Tuesday 9/9, 9am-10am Tuesday 9/16, 9am-10am 15051 N Kierland Blvd Suite 180, Scottsdale, AZ Illinois Chicago, IL (Rush St) Saturday 8/9, 8am-9am Saturday 8/16, 8am-9am Saturday 9/6, 8am-9am Saturday 9/13, 8am-9am Saturday 9/20, 8am-9am 871 N Rush St, Chicago, IL Qualifications Experience in Sales, Retail, Hospitality or similar fields is highly preferred (top tier, premium brands, direct to consumer models, commission-based environments and/or automotive experience a plus). Advisors - 6+ years Guides (Full-Time) - 4+ years Guides (Part-Time) - 2+ years Ability to work a flexible schedule to support customers on nights, weekends and/or holidays; ability and willingness to travel based on business needs to support other market launches and operations. Experience using POS and CRM (ex. Salesforce). At least 21 years of age. High School Diploma or GED required. Must have a valid driver’s license in the state of residence that you will be driving/operating a vehicle (or state that you are commuting daily to/from) and possess an exceptional driving record; If driver’s license isn’t in the appropriate state, you must be eligible to obtain one within the first 60 days of employment. No drug or alcohol related driving incidents in the last 3 years; No more than 1 serious moving violation in the last 3 years; No driving related suspensions or revocation of Driver License within a 3-5 year period. Will be subject to continuous Motor Vehicle Record (MVR) monitoring. Ability to obtain and maintain local sales licenses if applicable in your state. Comfortable operating large, high performance vehicles and conducting demo drives with customers. Energetic, enthusiastic, and engaging customer interaction style. Ability to understand and articulate concepts in the technology and automotive space. Resilience and ability to overcome objections using active listening and critical thinking. Ability to multi-task while providing exceptional quality of work. Excellent written and verbal language skills in English, additional languages a plus. Ability to learn quickly, thrive in a fast-paced environment and adapt to changing timelines. An obsessive approach to elevating the customer experience and commitment to taking every opportunity to over-deliver when it comes to delighting and interacting with our community. Ability to build and maintain relationships, solicit cooperation, and achieve results through collaboration while managing multiple projects simultaneously in a fast-paced, high-growth environment. Willingness to work in various working conditions including being in a full service retail location or service center, including working outdoors and operating vehicles in unpredictable weather conditions. Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. Strong understanding of written and spoken English. Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services.
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