Description Sales Support Specialist Position Overview: Are you seeking a role where you can make a meaningful impact while enjoying flexibility and a collaborative team environment? We're recruiting for a Sales Support Specialist to join an organization with an excellent reputation in the IT space. This is an exciting opportunity within a company known for its longevity, employee-friendly culture, and fun perks like dog-friendly offices, company happy hours, and regular food trucks! Key Responsibilities: The Sales Support Specialist role is critical for ensuring seamless client engagement and satisfaction. You will be tasked with: + Customer Account Management: Serve as the ongoing liaison for a managed customer base, ranging from small businesses with 10 employees to larger organizations with up to 500 employees. + Service Coordination: Deliver proactive IT solutions and ongoing management to customers within the managed services practice. Managing documents from SOWs, MSP Agreements, and Change Orders. + Customer Onboarding: Lead and coordinate onboarding processes for new clients and ensure a smooth experience. + Project Management: Oversee client-contracted project work, including developing project timelines, providing regular status updates, coordinating cross-departmental resources, and delivering high-quality client-facing solutions. Required Experience: We’re looking for candidates with: + Sales Support Experience: Previous experience in sales support from a transferable industry, ideally in the technology space. + Organizational Skills: Excellent multi-tasking abilities and attention to detail to manage accounts and projects efficiently. Why You'll Love This Opportunity: + Work-Life Balance: Enjoy a hybrid schedule and flexibility. + Fantastic Team Culture + Unique Employee Perks + Solid Benefits: Competitive compensation, generous time-off policies, and health benefits that prioritize employee well-being. Ready to take the next step in your career? Apply today and join a company that values both professional excellence and employee happiness! Or send your resume to Kelsey Ryan at Robert Half at Kelsey.Ryan@roberthalf(.com) Requirements • Minimum of 5 years of experience in sales support or a related field. • Strong organizational skills with the ability to multitask effectively. • Familiarity with an applicable industry- technology or IT space helpful! • Excellent communication skills, both verbal and written. • Ability to analyze data and provide actionable insights. • A proactive approach to problem-solving and customer satisfaction. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .