Sales Support Specialist - Erlanger, KY

MAIN FUNCTION: Sales Support Specialists play a vital role within our sales team, reporting to the Director of Sales Analytics.  This is an entry-level position accountable for supporting the sales organization through training, analytics, and process support.  Ultimately, this role is to ensure that our sales team can function effectively and meet the company’s and our customers ' objectives. Meant to help the sales team focus on selling, thereby contributing significantly to the company’s revenue goals. This position is responsible for maintaining processes related to key sales functions,  account support, and phase-in support. This position will provide support to all NA Flavor locations, as needed. 

KEY SKILLS & COMPETENCIES:Excellent verbal and written communication skillsStrong customer interaction skillsInformation SeekingExcellent listener and communicatorHighly organizedAbility to collaborate with many different teams and personalitiesDecision-making skillsEmpatheticDESCRIPTION OF WORK PERFORMED:Utilize available systems and databases to support sales and the broader business (LEAD, BW, Salesforce, etc.)Provide coverage for the team when traveling or out of the officeCoordinate and assist with sales-related activities cross-functionally  Provide support for phase-in entry and business case reviews Assist with onboarding and training of account managersAssist with sales manager inquiries into territory performance  Support the RFI and RFP review processUnderstanding of processes that take a formula from development, through pricing, and upload to the systemApproach changing, challenging situations with a focus on customer satisfaction and ADM’s best interestDevelops a clear understanding and working knowledge of ADM products and servicesUnderstands and has strict adherence to corporate compliance policies & safety systems & programsEnsures that individual goals are aligned with company goalsWorks to attain positive, cooperative relationships with internal colleagues across divisions & responsibilitiesPortrays a positive image of the company and self when interacting with internal and external stakeholdersPerform other duties as required\\REQUIREMENTS:Minimum of two to four  (2-4) years’ experience in sales or sales support.  Equivalent combinations of education and experience will be considered. Ability to develop and maintain effective working relationships with both internal & external customers. The ability to hear and speak clearly; read, comprehend, and communicate orally and in writing; and to effectively communicate in person, by telephone, and in written form.Computer competent, with demonstrated ability in the use of spreadsheets, databases, and word processing software. Proficient in Microsoft Office tools, including Word, Excel, and Outlook, with basic mathematics skillsWorking knowledge of a CRM system such as SalesforceThe individual must be committed to corporate ethics policies & safety programs.Position requires sitting for prolonged periods, heavy phone use, and standing, bending, kneeling, and operating a keyboard.Excited about this role but don’t think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.

ADM requires the successful completion of a background check. 

REF:107174BR