Santa Rosa, CA, United
6 days ago
Sales Support Specialist

Employment Type Full time

Company name US0670 DON

Compensation Up to $70,304

Compensation Range The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors.

Job Profile Summary Responsible for developing, managing, and delivering support services to the organization’s sales force. This includes processing customer orders and resolving complaints, advising customers on product shortages, expected delivery dates, and price changes, and acting as a liaison between customers, production, and distribution departments. The role also involves selecting, managing, and training on sales-related systems and databases such as CRM (Customer Relationship Management) and ETMS (Electronic Territory Management Systems). Additionally, you will assist sales teams with individual account and territory planning, as well as provide support with sales reporting

Description


QUALIFICATIONS
Education

Bachelor’s degree preferred; relevant experience in lieu of a degree will be considered.

Experience

2+ years, distribution or food service experience a plus.Experience with contracts and pricing a plus.

Professional Skills

Solid written communication skillsAbility to manage multiple priorities and deadlinesGeneral knowledge of distribution products, strategies, terms, and abbreviationsGeneral knowledge of project management principles and strategiesKnowledge of Sysco internal tools (AS24/400 (SUS), RME, PCI PricingBeginner proficiency with Microsoft Excel


RESPONSIBILITIES

Monthly project management of renewal process; tracking expiring Sysco internal programs offered to contract customers.Managing a list of active agreements, creating basic usage and price detail and preparing files for review by price optimization analyst.Maintain a shared mailbox for national accounts contract detail.Send renewal notifications to customers and answer or direct questions to appropriate resources.Answer and direct requests from Sysco Business Services and Sysco VPNA teamMaintain an internal list of active Sysco brand agreements.Update start and end dates of programs that have been renewed as well as adding the new programs created each month.Remove programs that been canceled or not renewed.

Overview Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

AFFIRMATIVE ACTION STATEMENT Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

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