Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!
Job Description
Rockwell Automation is hiring for a Sales Support Representative, Asia Pacific to be based in our Taguig, Philippines office.
Reporting to the Sales Support Manager, AP, you will play a key role in a team dedicated to supporting the Sales organization. You will streamline sales operations by providing essential support in seller queries for navigation, issue resolution, and commercial support such as quoting.
This role is foundational, establishing processes and best practices for the team, while ensuring a high level of service to both internal stakeholders and external customers. Your contributions will help reduce administrative workload for sales professionals and enhance customer experience.
You will collaborate with sales, internal operations teams, and customers, building and adopting global standards.
Your Responsibilities:Deliver pricing and quotation support for sales activitiesAssist with seller queries and direct them to appropriate departmentsProvide first-level support for internal processes and toolsLiaise with sales, internal teams, and customersHelp document and establish new processes for the regionThe Essentials - You Will Have:At least 2 or more years of experience in operations support within a technology-based organizationAbility to work independently and communicate effectivelyProficient in conversation and written EnglishWhat We Offer:Our benefits package includes …
Comprehensive mindfulness programs with a premium membership to CalmVolunteer Paid Time off available after 6 months of employment for eligible employeesCompany volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.Employee Assistance ProgramPersonalized wellbeing programs through our OnTrack programOn-demand digital course library for professional development... and other local benefits!
At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.
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Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.