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Job Details

At World Courier we are commitment to People, Quality and Innovation means we deliver career opportunities that few others can match. From our beginnings 50 years ago couriering time sensitive high importance documents to today’s cutting edge logistics solutions for Cell & Gene Therapies that save lives, we now have over 3,000 employees at 140 offices in more than 50 countries worldwide and are part of Fortune 10 corporation Cencora.

We are seeking a detail-oriented and analytical Sales Support Specialist to join our sales team. In this role, you will provide critical support to the sales function by analyzing data, generating reports, and ensuring seamless operations. Your expertise in Excel, Salesforce, and Power BI will be essential in driving efficiency and providing insights that support our sales objectives.

Primary Duties and Responsibilities

Data Analysis: Analyze sales data to identify trends, patterns, and insights that can inform sales strategies and decision-making.

Reporting: Generate and maintain accurate sales reports using Excel and Power BI to provide visibility into sales performance and forecasts.

Salesforce Management: Manage and update Salesforce records to ensure the accuracy of customer and sales information.

Process Improvement: Identify opportunities to streamline sales processes and improve efficiency through data-driven recommendations.

Collaboration: Work closely with the sales team to understand their needs and provide analytical support for their initiatives.

Customer Support: Assist in responding to customer inquiries and provide support to the sales team in handling customer requests.

Training and Documentation: Help create training materials and documentation for sales processes and tools.

Market Research: Conduct research to gather competitive intelligence and market insights to support sales strategies.

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Requirements

Language Skills: Advanced proficiency in English.

Analytical Skills: Strong analytical and problem-solving skills, with the ability to interpret complex data sets.

Technical Proficiency:

Experience of relational databases (e.g. Microsoft SQL Server or Access) and data management desirable

Experience with object-oriented programming (e.g. Python) desirable

Experience with statistical or maths packages (e.g. R, Stata, SPSS) desirable

Experience with Alteryx Designer desirable

Experience with RPA tools (e.g. Power Automate, Automation Anywhere) desirable

Experience with business intelligence tools (e.g. PowerBI), capabilities, and best practices is highly desirable

Advanced proficiency in Excel (including pivot tables, VLOOKUP, and formulas). Knowledge of Visual Basic is a plus. Knowledge of Microsoft Word, PowerPoint, Outlook is essential.

Previous experience in a sales support or analytical role.

A bachelor’s degree in Business, Finance, Analytics, or a related field is preferred.

What We Offer

Competitive salary.

Comprehensive benefits package, including health insurance (Cigna Healthcare) and paid time off.

Opportunities for professional development and ongoing sales training.

A collaborative and supportive work environment.

Daily Shuttles from/to Av. de America to the office in Coslada

What Cencora offers

​Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated CompaniesAffiliated Companies: World Courier de Espana, S.A.

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned