**MAIN PURPOSE OF THE ROLE** Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards. **MAIN RESPONSIBILITIES** • The Entry level Customer Service Representative will typically only receive and/or place telephone calls that are basic and routine as they gain experience with the company's products and services. • Solve simple customer problems and analyze customer service needs for communication to service and technical departments. **QUALIFICATIONS** Education Technical Diploma (± 12 years) Experience/Background No Experience An Equal Opportunity Employer Abbot welcomes and encourages diversity in our workforce. We provide reasonable accommodation to qualified individuals with disabilities. To request accommodation, please call 224-667-4913 or email corpjat@abbott.com