KONE moves two billion people every day.  As a global leader in the elevator and escalator industry, we employ over 60,000 driven professionals in more than 60 countries worldwide joined together by a shared purpose, to shape the future of cities. In 2024, we had annual net sales of EUR 11.1 billion.

KONE has consistently been featured on Forbes list of World's Best Innovative Companies, World's Best Employers & World's Largest Public Companies.  At KONE, we believe in teamwork and a work culture where everyone can be who they are. This is exactly what makes us strong and successful.

Why this role?

The purpose of the role is to take care of core 2 and core 3 maintenance and modernization customers by phone and ensure that we respond to their requirements and contact them proactively. The Sales specialist also supports maintenance and modernization sales persons creating and qualifying leads for them.

What will you be doing?

Early proposal for conversion and renegotiations

Support sales person in generating early tender/proposals for conversions and renegotiations for Core 3 customersProactive creation and development of customer relationshipsResponsible for making courtesy calls Ensures successful conversions with existing and new maintenance customers

Conversion, Renegotiation and LIS LIMBO follow up

Monitor the renegotiation trend and follow up with sales person on the opportunity and tender proposalMonitor on the LIS LIMBO trend and follow up with sales person on the next actionsFollow up with sales person on overdue opportunities

Modernization leads generation and sales support

Supports sales team to generate and qualify new leads through market research, enquiries, and analysis of LIS opportunities  Supports sales person to follow up with customers on status of new and existing leads and opportunities and generate early tender/proposals Can sell VB Repairs in campaignsFollows up the modernization opportunities and works with sales manager on assignment to ensure clear accountability Coordinates with CSE/supervisor/technicians for site surveys and support Supports and escalate any customer issue to sales manager and other relevant parties satisfactionCreate basic information for new leads and opportunities in CRM Ensures CRM data is updated timely and complete by sales persons. Assist sales manager in sales reporting

Are you the one?

Mastering customer contacts, presentations and negotiations, closing deals, tendering process, aftersales activities, basic knowledge of contractual and financial terms.

What’s On Offer

Career progression in opportunities within a global organizationTotal reward elements that engage and motivate our employees and help us make KONE a great place to workComprehensive learning and development programs covering a wide range of professional skillsYou are surrounded by fun colleagues and a lively working environment. The best part is all leaders are great and open-minded

To Be Considered

Click the Apply button and complete the online application process. A member of our Talent and Culture team will review your application and will be in contact with additional information accordingly.

In the meantime, feel free to browse our website for additional information on our company, brands and culture – KONE Corporation.

 

KONE is proudly ranked as World's Best Employers in Forbes magazine and to be named one of Singapore’s Best Employers by The Straits Times and Statista for the third consecutive year in 2025!

 #LI-YL1

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers