Sales Service Representative

Job Description

As a Sales Service Representative, you will play a pivotal role in ensuring customer satisfaction by exceeding customer requirements and expectations from the point of sale through the delivery of product invoicing. You will serve as the primary point of contact post-sales, representing a designated customer base and supporting multiple sales territories. This role requires a highly skilled collaborator who can effectively partner with customers and business stakeholders to manage an array of commercial and supply chain transactions.

Responsibilities

Serve as a customer advocate, ensuring customer requirements are met.Resolve customer issues, including pricing, transactions, complaints, orders, and shipments.Address complaints at authorized levels and document when a complaint is considered resolved.Manage the entire order-to-cash process for assigned customers.Manage inside sales for the transactional segment of customers at list/approved prices.

Essential Skills

Proficiency in using Salesforce CRM and SAP ERP systems.Strong customer service skills.Business acumen in commercial and supply chain processes.Aptitude for digital and technology troubleshooting.Experience in a customer-facing sales service support role in Supply Chain, Manufacturing, Product Management, or Logistics.

Additional Skills & Qualifications

High School Diploma or GED with eight years of relevant experience.Demonstrated proficiency with Microsoft Suite, including MS Word, MS Excel, MS PowerPoint, and MS Outlook.Excellent communication and presentation skills.Organizational skills and attention to detail.Bonus: Bachelor's degree with five years of relevant experience.Experience with SAP, Salesforce, Business Objects (BOBJ), and Visio.

Work Environment

The position is based in FishHawk, with a hybrid work schedule: Monday to Friday, 8:00 AM - 5:00 PM. You will be in the office on Tuesday, Wednesday, and Thursday, with the possibility of working remotely on other days, starting January 2026. The initial training period requires in-office presence to ensure you are well-prepared to transition to remote work. The position is initially for six months, with the potential for extension.

Job Type & Location

This is a Contract position based out of Lithia, FL.

Pay and Benefits

The pay range for this position is $27.59 - $27.59/hr.

Eligibility requirements apply to some benefits and may depend on your job\n classification and length of employment. Benefits are subject to change and may be\n subject to specific elections, plan, or program terms. If eligible, the benefits\n available for this temporary role may include the following:\n\n • Medical, dental & vision\n • Critical Illness, Accident, and Hospital\n • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available\n • Life Insurance (Voluntary Life & AD&D for the employee and dependents)\n • Short and long-term disability\n • Health Spending Account (HSA)\n • Transportation benefits\n • Employee Assistance Program\n • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Lithia,FL.

Application Deadline

This position is anticipated to close on Feb 6, 2026.

\n

\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

\n\n

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

\n

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

\n\n