Job Title: Sales Service RepresentativeJob Description

As a Sales Service Representative, you will ensure customer satisfaction by exceeding customer requirements and expectations from the point of sale through the delivery of product invoicing. You will serve as the primary point of contact post-sales, representing a designated customer base and supporting multiple sales territories. This role involves managing commercial and supply chain transactions to ensure successful support of stakeholders and executing complex processes to support the sale, delivery, and supply of company products.

ResponsibilitiesServe as a customer advocate with the responsibility of ascertaining customer requirements and ensuring these requirements are met.Resolve customer issues, including pricing, transactions, complaints, orders, shipments, and a wide range of other issues.Address complaints at authorized levels for product lines and document when a complaint is considered resolved.Manage the entire order-to-cash process for assigned customers, ensuring quick resolution of customer issues.Manage inside sales for transactional segments of customers at list/approved prices.Essential SkillsProficiency in Salesforce CRM, SAP ERP, and sales support.Strong computer skills, including SAP, Salesforce (or similar CRM), BOBJ, Outlook, Microsoft Office, and Visio.Experience in on-line order management and track and trace technologies for logistics.Ability to troubleshoot customer digital interactions and coordinate effectively.Additional Skills & QualificationsHigh School Diploma or GED with eight years of experience in a customer-facing sales service role in Supply Chain, Manufacturing, Product Management, Logistics, or related field.Experience in making informed but quick decisions in a fast-paced environment.Ability to interact and communicate successfully with both internal and external customers, account managers, and stakeholders.Demonstrated proficiency with Microsoft Suite, including MS Word, MS Excel, MS PowerPoint, and MS Outlook.Strong business acumen in commercial and supply chain processes.Organizational skills and attention to detail.Excellent communication and presentation skills.Bonus points for a bachelor’s degree with five years of relevant experience, expertise in SAP, Salesforce, Business Objects (BOBJ), Visio, on-line order management, and track and trace technologies for logistics.Work Environment

This role offers a hybrid schedule with a minimum of three days in the office (Tuesday, Wednesday, Thursday) from 8 AM to 5 PM, with the possibility of additional days as business requires. Initial training takes place in-office for a couple of weeks, transitioning to work-from-home after demonstrating the ability to operate independently. The work environment fosters collaboration, critical thinking, problem resolution, and continuous improvement. The team is reputable in the Tampa Bay area, with opportunities to extend contracts or transition to permanent positions.

Job Type & Location

This is a Contract position based out of Lithia, FL.

Pay and Benefits

The pay range for this position is $27.59 - $27.59/hr.

Eligibility requirements apply to some benefits and may depend on your job\n classification and length of employment. Benefits are subject to change and may be\n subject to specific elections, plan, or program terms. If eligible, the benefits\n available for this temporary role may include the following:\n\n • Medical, dental & vision\n • Critical Illness, Accident, and Hospital\n • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available\n • Life Insurance (Voluntary Life & AD&D for the employee and dependents)\n • Short and long-term disability\n • Health Spending Account (HSA)\n • Transportation benefits\n • Employee Assistance Program\n • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Lithia,FL.

Application Deadline

This position is anticipated to close on Dec 17, 2025.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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