Service Advisor ----- Love cars? Love people? Love making a difference in someone’s day?
For over a decade, Drivers Edge Auto Repair has been delivering fast, reliable, and professional automotive service across the Dallas–Fort Worth area.
Drivers Edge is proud to be part of Sun Auto Tire & Service, a leading provider of automotive services with a family of trusted brands serving communities coast to coast. We’re committed to integrity, excellence, and developing our team.
At Drivers Edge, we’re looking for a customer-focused Service Advisor who’s ready to be the bridge between our skilled technicians and the customers who trust us with their vehicles. If you thrive in a fast-paced environment, enjoy problem-solving, and want to be part of a team that treats you like family, this is your opportunity to accelerate your career.
Compensation
$17.00/Hr. to $20.00/Hr. plus commission
Why You’ll Love Working Here
✅ Competitive Bi-Weekly Pay
✅ Sundays Off – Enjoy Work-Life Balance
✅ Paid Vacation & Sick Time
✅ 6 Paid Holidays
✅ Medical, Dental & Vision Insurance
✅ Company-Paid Life Insurance
✅ 401(k) Retirement Plan with Company Match
✅ Tuition Reimbursement
✅ Employee Discounts
✅ Career Growth Opportunities – We promote from within!
What You’ll Do
As a Service Advisor, you’ll be the face of the shop—connecting customers with solutions and ensuring their vehicles stay safe and reliable.
Your daily responsibilities include:
Warmly greeting customers in person and by phone using our professional standardsListening carefully to customer concerns and thoroughly documenting their needsReviewing service history, inspecting vehicles, and verifying repair requirementsRecommending products and services confidently and clearlyAccurately preparing quotes, timelines, and repair ordersCommunicating status updates throughout the dayReviewing completed work, explaining warranties, and handling checkoutFollowing up on declined services and completed repairs to ensure satisfactionTracking all returns, warranty parts, and core parts for each customerSupporting the team with other duties as needed
What You Bring to the Team
✔ High school diploma or equivalent
✔ Must be at least 18 years old
✔ Prior experience as a Service Advisor highly preferred but not required
✔ Professional appearance and strong customer service skills
✔ Ability to work in a process-driven environment
✔ Valid driver’s license (or ability to obtain within 30 days of hire)
✔ Ability to work a minimum of five days per week, including Saturdays (but never Sundays!)
Ready to Build a Career You Can Be Proud Of?
At Driver’s Edge, you’ll have the tools, training, and support to build a rewarding career—not just a job.