JOB TITLE: Sales Representative LOCATION: Santiago - Hybrid after 3 months SCHEDULE: Mon - Fri 8:00 am - 5:00 pm SEATS: 3 available. GENERAL DESCRIPTION OR PURPOSE OF THE JOB: Proactively communicates by phone with key contacts within schools to build relationships & promote & sell our complete line of Neff recognition awards & apparel products. Primary contacts within the schools will include athletic directors, coaches, principals, band & choral directors, booster groups, and advisors of other school organizations who look to recognize student achievement and participation. Provides help and assists in all the activities related to the department. Responsibilities: + Making outbound phone calls and communicating with active/inactive/prospective customers to sell products and advise customers of promotions and new products. Utilize selling strategies to grow existing customers and gain new or lost customers. A target account list will be provided. + Provide Quotes and submit orders. + Follow up with customers to ensure satisfaction and respond to any issues. + Answer inbound calls from customers the agent has left messages for or calls that come in from marketing campaigns. + Refer jacket, regalia, and yearbook business opportunities to the Jostens rep of record on the account called. + Utilize the CRM tools provided to maintain accurate and up to date records Required: + Call center outbound/inbound call experience. + English as a strong second language + Dominican ID. + Oral Communication – Speak clearly and persuasively in positive or negative situations. Listen and ask appropriate questions for needed clarification. + Written Communication – writes clearly and informatively; able to edit work for spelling and grammar errors. + Attendance/Punctuality – is to work on time. Preferred: + Problem-solving – identifies and resolves problems in a timely manner. + Customer Service – Manages difficult or emotional customer situations; responds promptly to customer needs; responds to requests for service and assistance; meets commitments. + Interpersonal skills – listens to others without interrupting. + Motivation – Set and achieve challenging goals; demonstrate persistence and overcome obstacles; take calculated risks to accomplish goals. + Professionalism – reacts well under pressure. Benefits: + Weekly payment + Weekeds OFF + 2 ways free route transportation + 1.5% Monthly incentives + Semestral incentives + USD$500 Hiring Bonus + Private medical insurance after 3 months + Law benefits + Training and development + Paid vacations + Paid Training + Growth opportunities + More About Jostens: Celebrating 125 years of business, Jostens has been a part of local communities, working with K-12 schools, colleges and universities, teams, and affiliation groups. Representatives from Jostens touch thousands of schools and groups every day, working to make a difference with products and services that recognize accomplishments and help people tell their stories. These products, along with resources for educators, yearbook curriculum and services to help motivate and inspire like Jostens Renaissance® and Commitment to Graduate (C2G) are all designed to contribute to a positive and rewarding school experience. As a household name and leading brand in our market, we are passionate about being the most trusted partner in celebrating moments that matter. We are a mid-size company with a small company feel, allowing us to move fast and explore innovative ideas. Jostens is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. https://www.jostens.com/about/california-employee-privacy-policy