We are currently seeking an experienced professional to join our team.
In this role, you will:
Being responsible for enforcing sales guidelines and sales compliance, monitoring of sales process, and conducting quality control checking
Managing various sales quality reports
Developing, maintaining and executing quality assurance programme/procedures for the frontline sales to ensure the Bank's standards are fully complied with
Cultivating the enforcement of sales compliance fulfilment and sales best practices in the appropriate Global Business Function
Ensuring focused leadership across the business, to ensure delivery of an excellent customer experience
Promoting, fostering and monitoring sales compliance and sales integrity
Providing recommendations to improve and streamline the operation flow of the front sales office and other relevant business units
Where necessary, carrying out team administrative roles
Providing the team management with required management information, in order to inform decision making
Delivering fair outcomes for our customers and ensuring their own conduct maintains the orderly and transparent operation of financial markets