Summary: Seeking a Sales Operations Specialist to manage order processing and serve as the primary contact for internal and external customers.

Bachelor's degree required in Accounting, Finance, Operations, or Project Management

Experience with ERP or CRM systems; Salesforce CRM preferred

Proficiency in MS Office Suite (Excel, Word, Access, Outlook)

Experience with Sales Force and Great Plains ERP system

Order processing, customer support, and billing experience

Responsibilities:

Develop detailed knowledge of order process management

Process orders for customers as required

Assist operations with order adjustments as needed

Ensure data accuracy in Salesforce.com

Support sales team members with account setup, order processing, billing issues, shipping, escalations, and customer-related assistance

Manage Salesforce CRM changes to records, fields, workflows, validation, reports

Review and maintain contract accuracy including ordering changes to contract and trial conversion

Monitor multiple email inboxes and respond within a timely manner

Pay Details: $18.00 to $24.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance ActLos Angeles City Fair Chance OrdinanceLos Angeles County Fair Chance Ordinance for EmployersSan Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.