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Job Title: Sales Operations Manager - Contract Role (18-Month Assignment)

Location: Canada (Calgary) and USA (Houston, Texas; Philadelphia; Lake Forest, CA or San Leandro, CA)
 

Please note: This position is a temporary role with an expected duration of 18-months and is not a permanent position.

Sales Operations is a high-performing, business critical, and strategic function that supports the sales organization to create an environment for sales success. The function works closely with sales leadership and drives investment in sales force effectiveness while managing the functions essential to deliver enhanced sales force productivity and performance. 

This role will work closely with the Director of Sales Operations for the Americas, as well as regional sales and sales operations leadership and other groups around the globe to drive overall productivity and effectiveness to the company.

Responsibilities:

Work closely with and under the guidance of the Director of Sales Operations for the Americas to:

Ensure the sales teams run as effectively and productively as possible interacting with the sales team, leadership, global counterparts and supporting functions to drive revenue for the organizationWork closely with other functional business disciplines (Marketing, Legal, Commissions, HR, and others) to facilitate training, onboarding, and guide new sales team membersProvide sales leadership with data and make recommendations for improving sales funnel, sales processes, and resultsLead pipeline hygiene to ensure accurate forecasting to achieve objectivesOversee the Sales portion of Salesforce.com activities including data entry, contracts, order entry / fulfillment, etceteraAct as the Chief of Staff to assigned leaders to ensure the Rhythm of the BusinessAlign & embed the commercial Rhythm of the Business, supporting the commercial sales leadership team’s cadence of review and planning activities throughout the fiscal yearEnsure planning, forecasting, and budgeting efforts are appropriately integrated with other planning processes employed across the organizationSupport the sales organization and provide counsel to the commercial sales leaders to implement sales objectives that appropriately reflect the corporate and regional goals of the organizationEnsure the accurate calculation and deployment of the Sales functions’ budgets, delivering revenue and order coverage planning and assignment of sales quotas, ensuring the function’s financial objectives are optimally allocated to all sales channels and resources through the sales incentive programIdentify opportunities for sales process improvementFacilitate successful implementation of new programs throughout the sales organization by ensuring a well-defined, efficient sales and training process is in place for launchFoster and support an organization of continuous process improvementPartner with regional sales operations teams to support each of the regions’ needs while driving global consistency in tools, processes, and measurements to enhance both growth and productivityImplement and manage globally standardized sales forecasting, opportunity management and planning, and budgeting processes to establish the highest levels of quality, accuracy, and process consistencySupport the prioritization of investments in enabling technologies in support of sales organization productivityWork closely with the global sales leadership, sales operations leadership, and IT to align the sales and technology roadmap and strategy, recommending changes and enhancements to sales tools and processesPartner with other internal groups, as well as regional sales leadership, to help shape the Global Incentive Compensation program from design and governance to implementation and administration, ensuring that the plan drives expected sales behavior and reinforces strategyAct as a focus point for new projects and developments with other internal groupsParticipate with leadership to accomplish team and/or player development and assure timely performance assessments of the team membersProvide system, process, contacts, and operational coaching to sales team membersHelp resolve issues and offer alternative tactics and strategies to accomplish sales goalsFollow-up, track, and report on goals progress planned by the area, market, and leadershipProvide insights and review closely material deals, business growth, company and market commitments, pipeline and sales forecasts, account portfolios, and team performance

Skills and Qualifications:

Must have a positive attitude and be able to maintain professional, high-quality working relationships with members of the company globally and regardless of background or roleAbility to solve problems and remain resilient when solutions are not obvious, do not include your ideas, or take time to implementAbility to handle multiple, simultaneous projects in a fast-paced environment while paying very close attention to detail.Advanced MS Office knowledge, demonstrated prior use, and high-level current skillsSelf-starter, highly motivated, disciplined, results driven, and a strong, team-focused playerDemonstrated ability to work effectively with sales organizations with managers, sellers, and very senior stakeholdersExceptional, clear communication skills are key (in person, via video call, written and verbal)Extensive experience with Salesforce or similar CRM systemsCross-functional, matrixed stakeholder experience as well and demonstrated influencer skills are key, including the ability to influence at appropriate levels of the organizationAbility to build vision, understand and define requirements, design practical solutions, develop supporting business cases and implement solutionsDeep knowledge of best-in-class sales and account management practices as applied within Technology, SaaS, and B2B environmentsExperience driving structured processes and leveraging analytics from large datasets to define issues, provide solutions, and drive programsBroad experience using high volumes of data to develop go-to market approaches and inform the business on a wide variety of subjectsAbility to think strategically and synthesize insights and business implications from data in a meaningful wayA focus on self-learning and professional development to improve and serve others in the pursuit of business growth and personal developmentMinimum of 5 years of experience managing sales operations within a technology companyExperience in the Technology/SaaS sales space, with a strong preference for experience in growth companiesExperience in developing and effectively engaging highly functioning remote teams and peopleDemonstrated experience in change management within sales organizations

AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.

 

AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment.  Background checks will be conducted in accordance with local laws and may, subject to those laws,  include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check.  Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.

AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.
 
Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.