**Job Description** **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It With Pride.** You will implement the operational capabilities of the business and support the operational elements for the market. You will coordinate route planning, system capabilities and tools management for the sales team. **How you will contribute** You will: + Coordinate and initiate customer and employee master data changes for sales including processing of data. + Support the implementation of organizational realignments for master data and administrative processes. + Support the revision/development of relevant sales policies and administrative processes including the provision in suitable media. + Test for system implementation and system changes working closely with sales as well as various internal departments and external service providers. + Identify and implement master data simplification opportunities. **What you will bring** A desire to drive your future and accelerate your career and the following experience and knowledge: + Experience in customer service, logistics or sales support + Basic knowledge of sales systems and tools (including SAP and MS Excel) + Solid communication and problem solving skills + Ability to handle and resolve multiple queries, respond quickly and maintain composure **More about this role** **Join our Mission to Lead the Future of Snacking. Make It With Pride.** **What you need to know about this position:** **Primary Responsibilities:** **1.1. Coordination** •Timely collection and planning of orders & co-ordination for payments from all regions / Distributors in line with objectives •Provide Support to Regional Sales Manager in completing various ongoing tasks between Region & Areas (e.g. system reports & data requirements, distribution operation information’s, sales plans, regional sales forecasts, miscellaneous information’s etc) •Provide assistance to RSM in coordination between Regions & Head Office on Trade marketing, H.R., Admin, Accounts, HSE etc. related tasks & issues. •Liaison between Regions and Operations team to provide “one center driven” information flow ( outlook numbers, forecasts and other important information flow between HO & Regions) •Monthly review of Claim Aging, Ensure Claim tracker is updated from all Areas . Support ASM in timely settlement of distributor claims •Ensuring that all Sales Plan and any other Trade Offers are communicated to all distributors directly from the regional offices •Ensure timely submission of all Regional Office’s Monthly expenses as per company commercial polices & co-ordinate with Head office administration for smooth operations & rental payments. **1.2. Reporting & Monitoring** •Providing daily primary and secondary sales reports (RD wise / Channel wise / Sku Wise) •Providing daily/ weekly KPI updated •Circulation of weekly zonal primary and secondary report to all RSM’s •Monthly review of RD Wise secondary sales targets assigned by their respective regions (brand wise & Sku). Develop monitoring reports for zonal sales manager (on need basis) **1.3.Record keeping** •Maintaining a sales history record of all distributors and regions (brand wise, sku wise) for ready reference • Maintaining an updated Sales Commercial SOPs at Regional office and ensure that all ASMs have updated policies available all the time. • Maintenance of an update list of Company Assets/ chillers available with in the region • Maintaining updated Organograms & Distributor Lists •Maintaining an updated file of price structures of all brands •Maintaining SPM / RPM / Other business plan presentations record •Maintaining all meeting MINUTES and weekly circulation / reminder to all concerned within the zone • Ensure compliance of Sales SOPs to minimize all types of risk & Co-ordinate with Safety lead to provide record of working days & leave of all regional employees **What you will bring** A desire to drive your future and accelerate your career and the following experience and knowledge: + 2-3 years of experience sales operations/ analysis/ Coordinator roles + Business Analytics & understanding of inter-department working network + Basic knowledge of sales systems and tools (including SAP and MS Excel) + Solid communication, problem solving skills & stakeholders Manage + Ability to handle and resolve multiple queries, respond quickly and maintain composure + In depth understanding of distributor ways of working + Compliance with Sales Discipline and SOP **Education / Certifications:** Graduate Preferably in Sales, Marketing/Business Administration **Travel requirements:** 5% **Work schedule:** 6 Days a Week No Relocation support available **Business Unit Summary** **Mondelēz International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy.** Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. **Job Type** Regular Sales Operations Sales At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about. We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast. Join us and Make It An Opportunity! Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.