Job Title:

Sales operations Data Analytst

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as \"World's Best Workplaces,\" “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

Job Description

Job Summary:
The Sr. Analyst, Global Analytic Insights (TCF), is responsible for delivering actionable insights through data analysis and interpretation across global markets. This role requires strong analytical capabilities, strategic thinking, and effective communication skills to support business decision-making and drive performance improvements.

Key Responsibilities:

Data Analysis & Insights Generation:Analyze and interpret complex datasets to extract meaningful insights.Identify trends, patterns, and anomalies in global data.Develop metrics and benchmarks to assess business performance.Strategic Support:Collaborate with leadership to understand business needs and objectives.Provide strategic recommendations based on data insights to guide business strategies.Support global teams with data-driven decision-making processes.Reporting & Presentation:Design and produce detailed reports that summarize analysis.Present findings and insights to stakeholders through clear and concise presentations.Communicate complex analytical concepts in understandable terms to non-technical audiences.Cross-functional Collaboration:Work closely with cross-functional teams to align analytical efforts with business objectives.Partner with IT and data management teams to enhance data infrastructure and tools.Continuous Improvement:Stay updated with industry best practices in analytics and insights.Proactively identify opportunities to improve processes and reporting.

Qualifications:

Bachelor’s degree in Analytics, Statistics, Mathematics, Business, or a related field; Master’s degree preferred.Minimum of 5 years of experience in data analysis, business analytics, or related fields.Proficiency in statistical analysis tools (e.g., SAS, R, Python) and data visualization software (e.g., Tableau, Power BI).Strong problem-solving skills and detail-oriented mindset.Excellent communication and presentation skills.Experience in a global business environment is an advantage.

Location:

IND Pune - Amar Tech Centre S No.30/4A 1

Language Requirements:

Time Type:

Full time

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