Sales Operation Specialist Requisition ID: 45075 Job Location(s): Istanbul, TR Employment Type: Full Time Segment: Danfoss Power Solutions Segment Job Function: Sales Work Location Type: On-site **The Impact You'll Make** Danfoss Power Solutions is looking for a Sales Operations Specialist to join our team based in Istanbul. The successful candidate will be responsible for providing commercial support such as order management, order entry, price checking, order clearing, compliance, complaint handling, delivery coordination and invoicing. **What You’ll Be Doing** Responsibilities for this position include, but are not limited to, the following. Manage export related activities as appropriate Act as a liaison between the customer and the factory, proactively communicating with external customers in a timely manner regarding order verification, order and shipment status Also communicate with the factory to verify lead times, schedule customer orders according to their delivery needs and communicate special handling requests Communicate proactively and in a timely manner with external customers regarding order status requests Accept and process sales order schedules and individual orders in accordance with established business rules Promote customer satisfaction and achieve cycle time reduction through team based problem solving Act proactively to understand and resolve customer needs and identify solutions to nonstandard tasks/requests **What We're Looking For** At Danfoss, we believe that a diverse and inclusive workplace fosters creativity, innovation, and a broader perspective in decision-making. When you consider this job posting, do you feel like your profile is not a perfect match? Numerous studies have found that women and people of color are more likely to apply only when they meet all requirements listed in the job posting. Even if you do not check all the boxes, we encourage you to apply anyway. We are curious to find out how you can bring new insights to the role or to Danfoss as an organization. The ideal candidate possesses these skills. + Bachelor's degree from an accredited institution + 3-4 years experience in order/export management + Customer-oriented + Organizational and time management skills + Native Turkish, fluent in English, no military obligation **What You'll Get from Us** 1. We promote from within and support your learning with mentoring, training, and access to global opportunities. 2. You’ll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us. 3. We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are. 4. You’ll receive benefits, annual bonus, paid vacation, personal insurance and more. These vary by country and contract, but they’re worth asking about—we think they’re pretty great. **Ready to Make a Difference?** If this role excites you, we’d love to hear from you! Apply now to start the conversation and learn more about where your career can go with us. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category. . Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification. Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities. Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39.000 people, serving customers in more than 100 countries through a global footprint of 95 factories. Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification. Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities. Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39.360 people, serving customers in more than 100 countries through a global footprint of 95 factories.