Sales & Marketing Representative (Inside Sales)

Company:

Boeing Distribution Pte. Ltd.

The Marketing & Sales Representative serves as the point of contact for multiple customers, including AOG (Air-craft on Ground) coverage for global customers. Attain or exceed pre-determined monthly/quarterly/annual revenue by maintaining highest quality and service standards. Develop new business through existing or potential customers as prescribed by Boeing Distribution Services.

Essential Job Duties and Responsibilities:

Quotations (in writing) for stock and non-stock items as prescribed by Boeing Distribution Services (may include sourcing and spreadsheet process with Purchasing), quote entry and follow-up of quoted items with the customer.Worked with respective functions for completion of Boeing Distribution Services approved contracts, engaged in kick-off meetings, ability in proposing the kind of programs needed.Be involved in the reviewing of terms and conditions in proposed Contracts, work with both Legal and customer in agreeing on the terms.Resolves customer claims with functional departments (Execution, Accounting, Quality Assur-ance etc.), determine root cause, recommend and implement corrective actions; support Ac-counts Receivable with cash collectionWork with Execution when deliveries are delayed; work with customer in identifying alternate solutions and work cross-functionally to take necessary actions that ensure delivery performance and KPIs.Maintain a professional yet personalized relationship with assigned customers. Grow existing customers by ensuring excellence in service and on-time responses.Influences price, freight, terms, etc. in accordance with guidelines prescribed by Boeing Distribution Services. Able to negotiate with customer and determine win-win situation for both our company and customer.Supports Boeing Distribution Services by driving revenue through both inbound and out-bound calls by utilizing persuasive conversation techniques.Collaborates with Purchasing on the inventory purchases to support major customers.Other duties and responsibilities as assigned or requiredParticipate in internal and external audits for Sales functionCoach and provide guidance to new employees

Basic Qualifications (Required Skills and Experience):

Excellent problem solving, interpersonal, and organization skills.Strong communication skills.Have experience or ability to collaborate and work across teams and regions.Ability to read, write and speak English fluently.Ability to work in a fast-paced environment.Proficient knowledge in all MS Office applications.

Preferred Qualifications:

2-4 years related work experience in a role of customer support, customer service, sales, or any equivalent.Experience in a customer facing role and engaging with internal and/or external customers.Experience in the aviation industry.Diploma or higher in business or related field.

Language Requirements:

Not Applicable

Education:

Not Applicable

Relocation:

Relocation assistance is not a negotiable benefit for this position.

Security Clearance:

This position does not require a Security Clearance.

Visa Sponsorship:

Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award

Shift:

Not a Shift Worker (Singapore)