Stillingsbeskrivelse

WHAT YOU’LL DO

As a Sales Market Security Manager, your main focus will be to develop, implement, and oversee the security service areas for the sales market across our stores and offices. Lead a team of security professionals and specialists accountable for ensuring the protection of our people, reputation, and assets creating a secure, safe and ethical environment.

Your responsibilities are:

Serve as a senior escalation point for potential misconduct, fraud, investigations and policy breachesCoordinate scenario planning, crisis simulation exercises and cross-functional response activationLead the loss prevention strategy and oversee implementation. Set goals, monitor KPIs, and ensure measures are in place to reduce shrinkage across all channelsEnsure that sales market teams are trained and aligned on loss prevention best practicesOversee the security systems roadmap; ensure technologies are effectively deployed, maintained and evaluated for continuous improvementIdentify technological gaps and drive innovation in the security ecosystem to improve safety and efficiencyOversee the health & safety strategy across the sales market, ensuring compliance with legal requirements and guidelinesGuide H&S team members in driving safety culture, training, incident reporting and preventive measuresProvide leadership during audits, inspections and compliance reviewsChampion a culture of continuous improvement, responsibility and collaborationAct as a subject-matter expert to support strategic decisions related to risk, safety and brand protectionSupport talent development through coaching, training and performance management.Promote a culture of integrity, accountability and continuous improvementSet function goals, budgets and KPIs adapted to country and sales market risk landscape and set actions to meet themEnhance leadership visibility and support security awareness at all levels within the sales market

WHO YOU’LL WORK WITH

​In this role, you will collaborate with multiple teams to ensure the successful expansion of the business. You will work closely with Operations, Human Resources, Legal, IT and Supply Chain, providing key insights and recommendations.

WHO YOU ARE​

We are looking for people with:

Bachelor’s degree in security management, Criminal Justice, Risk Management, Business Administration or related fieldProfessional certifications preferred (e.g., CPP, PSP, CPO, IOSH/NEBOSH Safety Certification)Proven experience (3+ years) in retail security, loss prevention or physical security management—preferably in multinational or large-scale retail companyStrong knowledge of retail operations, security technologies, risk assessment methods and investigative proceduresSolid understanding of health & safety legislation and crisis response protocolsStrong leadership, stakeholder management and communication skills High integrity, confidentiality and strong ethical judgmentAnalytical thinker with the ability to interpret data and translate insights into actionable plansAbility to work under pressure, manage crises and make timely decisionsExcellent organizational and project-management abilities’Fluent in in a Scandinavian language and English, both written and spoken

WHO WE ARE​

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.​

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​

WHY YOU’LL LOVE WORKING HERE ​

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. ​

All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

JOIN US​

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.​

If you feel your experience, skills and ambitions are right for this role, please apply by sending your application in ENGLISH through the career site as soon as possible but no later than July 5th, 2026. As we review applications continuously, we reserve the right to close this vacancy ahead of schedule if the right candidate is identified. 

This is a full-time permanent position, and it is based in our Copenhagen Support Office.

This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion.

Take the next step in your career together with us. The journey starts here.​

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.​