This exciting position is responsible for driving room sales revenue through corporate partnerships, with responsibilities for travel trade channels and online distribution platforms. Reporting to the Director of Admissions, Events & Partnership, this role requires a results-oriented sales professional who can develop new business opportunities, manage key accounts, and optimize our rooms product distribution.
Key Responsibilities
Corporate Sales
• Develop and execute sales strategies to achieve room revenue targets and occupancy goals
• Identify, prospect, and secure new corporate accounts and business partnerships
• Build and maintain strong relationships with corporate clients, travel managers, and decision-makers
• Conduct sales calls, site visits, and presentations to showcase HKGTA’s unique accommodations and facilities
• Negotiate corporate rates, contracts, and partnership agreements
• Prepare proposals, quotations, and customized packages for corporate clients
Account Management & Client Relations
• Serve as primary contact for assigned corporate accounts, ensuring exceptional service delivery
• Conduct regular account reviews to assess satisfaction, identify opportunities, and address concerns
• Develop account penetration strategies to increase share of business and repeat bookings
• Create tailored programs for key corporate clients including preferential rates and value-added benefits
• Track client booking patterns and preferences to enhance relationship development
OTA & Travel Trade Management
• Manage HKGTA’s presence on online travel agency platforms (OTAs) including rate loading, content updates, and promotional campaigns
• Optimize rooms product positioning and pricing strategies across OTA channels to maximize visibility and bookings
• Develop and maintain relationships with travel trade partners including travel agencies, tour operators, and wholesalers
• Monitor OTA performance metrics, competitor rates, and market trends to inform pricing decisions
• Coordinate with revenue management to ensure rate parity and inventory optimization
Revenue & Performance Management
• Achieve monthly and annual sales targets for room revenue and room nights
• Monitor sales pipeline, conversion rates, and booking pace to forecast performance
• Prepare regular sales reports, activity summaries, and performance analysis for management
• Identify revenue enhancement opportunities through upselling and cross-selling of facilities and services
• Collaborate with marketing team on promotional campaigns and sales collateral
Collaboration & Strategic Alignment
• Work closely with Director of Admissions, Events & Partnership to align sales strategies with organizational goals
• Coordinate with Events & Partnership team to identify corporate clients requiring combined accommodations and event services
• Liaise with Front Office and Guest Services to ensure seamless guest experiences for corporate bookings
• Participate in industry events, trade shows, and networking opportunities to promote HKGTA
• Stay informed of market trends, competitive landscape, and industry best practices
What you should have
• Minimum 3-5 years of corporate sales experience in hotels, serviced apartments, or hospitality accommodations
• Proven track record of achieving and exceeding room sales targets
• Strong understanding of B2B sales processes, contract negotiation, and account management
• Excellent negotiation and presentation skills with ability to influence decision-makers
• Strong interpretation on sales data, booking trends, and competitive insights
• Proficiency in sales systems, CRM platforms, and property management systems
• Fluency in Cantonese and English (Mandarin is an advantage)
• Self-motivated with entrepreneurial mindset and results-driven approach