Sales Manager / Assistant Manager - Leisure
Hyatt
**Description:**
Assistant Manager / Manager, Sales is accountable for proactively soliciting and managing sales opportunities in line with the annual business development and sales plan, and to achieve/exceed budget in executing the sales strategy of the Hotel. Generate new accounts and building relationship within assigned segments. Provide sufficient leads to achieve objectives and goals.
**Duties & Responsibilities:**
+ Achieve daily and monthly targeted number of sales activities with effectiveness
+ Develop business leads for the Hotel on a weekly basis
+ Prepare monthly list of accounts to penetrate for the following month
+ Plan a minimum of 2 site inspections/entertainment meetings per week to qualified potential accounts or new accounts
+ Update Director of Sales on market trends and business leads
+ Prepare monthly action plan for main market segment and implement an account development plan for key accounts to achieve maximum revenue in both short and long term
+ Perform monthly review account profile on room nights production and average rate
+ Monitor competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edge
+ Fully responsible of accounts under his/her management to achieve financial and non-financial objectives , including contracting, updating profile and renewing contracts
+ Solicit new and existing corporate/group/catering accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication
+ Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue
+ Conduct negotiations to achieve the best profit and rates for The Standard, Bangkok Mahanakhon
+ Attend hotel clients and local community business events to network and maintain high visibility
+ Identify and communicate ideas, customer expectations from assigned segments and territory
+ Update management and other departments on VIP arrivals, meet and greet accordingly
+ Attend overseas trade shows, key clients events, FAM trips and sales trip as planned, submitted and approved at the beginning of each year and updated calendar at each quarter
+ Ensure that all accounts profile, all sales reports and any other relevant information are updated
+ Develop and maintain positive and productive working relationships with other employees and departments
+ Maintain confidentiality of proprietary materials and information
+ Follow company and department policies and procedures
+ Ensure dress-code and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures
**Required skills and Qualifications:**
+ A minimum of 3 years of experience in a similar capacity with proven track records in a 5 star hotel
+ Bachelor’s degree in tourism, hospitality or related field
+ Excellent verbal, reading and written communication skills
+ Proficient in MS Word, Excel and Powerpoint
+ Satisfactorily communicate with guests, employees and management to their understanding
+ Ability to achieve sales targets and work in a highly pressurized environment
+ A team player and builder
+ A motivator and self starter
+ Desire to succeed and passion to lead
**Qualifications:**
Assistant Manager / Manager, Sales is accountable for proactively soliciting and managing sales opportunities in line with the annual business development and sales plan, and to achieve/exceed budget in executing the sales strategy of the Hotel. Generate new accounts and building relationship within assigned segments. Provide sufficient leads to achieve objectives and goals.
**Duties & Responsibilities:**
+ Achieve daily and monthly targeted number of sales activities with effectiveness
+ Develop business leads for the Hotel on a weekly basis
+ Prepare monthly list of accounts to penetrate for the following month
+ Plan a minimum of 2 site inspections/entertainment meetings per week to qualified potential accounts or new accounts
+ Update Director of Sales on market trends and business leads
+ Prepare monthly action plan for main market segment and implement an account development plan for key accounts to achieve maximum revenue in both short and long term
+ Perform monthly review account profile on room nights production and average rate
+ Monitor competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edge
+ Fully responsible of accounts under his/her management to achieve financial and non-financial objectives , including contracting, updating profile and renewing contracts
+ Solicit new and existing corporate/group/catering accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication
+ Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue
+ Conduct negotiations to achieve the best profit and rates for The Standard, Bangkok Mahanakhon
+ Attend hotel clients and local community business events to network and maintain high visibility
+ Identify and communicate ideas, customer expectations from assigned segments and territory
+ Update management and other departments on VIP arrivals, meet and greet accordingly
+ Attend overseas trade shows, key clients events, FAM trips and sales trip as planned, submitted and approved at the beginning of each year and updated calendar at each quarter
+ Ensure that all accounts profile, all sales reports and any other relevant information are updated
+ Develop and maintain positive and productive working relationships with other employees and departments
+ Maintain confidentiality of proprietary materials and information
+ Follow company and department policies and procedures
+ Ensure dress-code and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures
**Required skills and Qualifications:**
+ A minimum of 3 years of experience in a similar capacity with proven track records in a 5 star hotel
+ Bachelor’s degree in tourism, hospitality or related field
+ Excellent verbal, reading and written communication skills
+ Proficient in MS Word, Excel and Powerpoint
+ Satisfactorily communicate with guests, employees and management to their understanding
+ Ability to achieve sales targets and work in a highly pressurized environment
+ A team player and builder
+ A motivator and self starter
+ Desire to succeed and passion to lead
**Primary Location:** TH-10-Bangkok
**Organization:** The Standard, Bangkok Mahanakhon
**Job Level:** Full-time
**Job:** Sales
**Req ID:** BAN002462
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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