Grounded in our Purpose to “care for People so they can be their Best,” a Sales Manager is responsible for bringing this Purpose to life through the execution and delivery of the Hyatt brand and brand experiences across all stakeholders: guests, colleagues, customers, owners, and communities.
With passion, care, and a strong work ethic, Sales Manager actively and consistently engage all stakeholders to listen, learn, and lead a diverse team focused on building brand loyalty and cultivating positive guest experiences.
Experience
• Proven experience in a Leisure Sales role within the luxury hospitality segment - luxury resort experience preferred (minimum 3 years)
• Remote candidates will be considered if aligned with key feeder markets and luxury experience
Core Responsibilities
• Drive and implement leisure sales strategies to grow revenue across transient and group segments
• Build and maintain strong relationships with leisure travel partners, key accounts, and luxury consortia (RFP management)
• Prospect, negotiate, and contract new leisure transient accounts to expand the client base
• Represent the hotel at trade shows, FAM trips, roadshows, and sales missions to strengthen brand presence
• Partner with marketing and revenue teams to design leisure packages and seasonal promotions that drive demand
• Collaborate cross-functionally with reservations, operations, and revenue management to ensure a seamless guest experience
Strategic Analytical Focus
• Identify new business opportunities through market trends and competitor analysis, with strong knowledge of the Mexican and international markets
• Leverage sales platforms and market intelligence tools to manage client portfolios and monitor performance
• Undertake strategic sales trips within designated territories as outlined in the annual marketing plan
• Ensure timely and accurate updates to internal systems for reporting and decision-making
Grounded in our Purpose to “care for People so they can be their Best,” a Sales Manager is responsible for bringing this Purpose to life through the execution and delivery of the Hyatt brand and brand experiences across all stakeholders: guests, colleagues, customers, owners, and communities.
With passion, care, and a strong work ethic, Sales Manager actively and consistently engage all stakeholders to listen, learn, and lead a diverse team focused on building brand loyalty and cultivating positive guest experiences.
Experience
• Proven experience in a Leisure Sales role within the luxury hospitality segment - luxury resort experience preferred (minimum 3 years)
• Remote candidates will be considered if aligned with key feeder markets and luxury experience
Core Responsibilities
• Drive and implement leisure sales strategies to grow revenue across transient and group segments
• Build and maintain strong relationships with leisure travel partners, key accounts, and luxury consortia (RFP management)
• Prospect, negotiate, and contract new leisure transient accounts to expand the client base
• Represent the hotel at trade shows, FAM trips, roadshows, and sales missions to strengthen brand presence
• Partner with marketing and revenue teams to design leisure packages and seasonal promotions that drive demand
• Collaborate cross-functionally with reservations, operations, and revenue management to ensure a seamless guest experience
Strategic Analytical Focus
• Identify new business opportunities through market trends and competitor analysis, with strong knowledge of the Mexican and international markets
• Leverage sales platforms and market intelligence tools to manage client portfolios and monitor performance
• Undertake strategic sales trips within designated territories as outlined in the annual marketing plan
• Ensure timely and accurate updates to internal systems for reporting and decision-making
• Strong communication, negotiation, and influencing skills with a track record of driving revenue growth
• Experience with seasonality and Caribbean or Mexican resorts preferred
• Demonstrated success in dynamic, high-demand luxury hospitality markets
• Professional, adaptable, and client-focused approach to relationship management
• Bilingual - Spanish and English
•Previous experience in hotel openings is highly preferred
• Strong communication, negotiation, and influencing skills with a track record of driving revenue growth
• Experience with seasonality and Caribbean or Mexican resorts preferred
• Demonstrated success in dynamic, high-demand luxury hospitality markets
• Professional, adaptable, and client-focused approach to relationship management
• Bilingual - Spanish and English
•Previous experience in hotel openings is highly preferred