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Develops a well-trained sales staff that meets or exceeds all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and procedures.

JOB RESPONSIBILITIES

Staff Management and Leadership

Meet and exceed established location sales quotas.

Ensure that Sales Counselors utilize methods as outlined in training manuals while observing Company policies and procedures.

Provide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers.

Manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service.

Market Share

Develop marketing programs that complement the geography, demographics, ethnicity, or religions of the community. 

Analyze and be aware of competitor pricing.

Plan and participate in community events designed to develop prospects and heighten awareness of the location

Expense Management

Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial, and or federal laws.

Approve all discounts offered to customers.

Prepare reports that demonstrate compliance with financial controls.

Operations Support

Maintain all marketing materials, training manuals, sales equipment, and other sales supplies.

Ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved, and conform to Company policies.

Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public.

Compliance

Ensure that all sales counselors adhere to the Code of Conduct and obtain the necessary licensure.

Ensure compliance with sales practices in accordance with federal, state/provincial, and local regulations.

MINIMUM Requirements

Education

High school or equivalent

Bachelor’s degree preferred

Experience

Sales Management experience of 3-5 years required

Sales Counselor and sales supervisory experience preferred.

Experience in presenting, training, coaching, and motivating salespeople and sales forces a plus

Licenses

Valid state/province driver’s license with a good driving record

Insurance license as required by state/province law and as prescribed by each state board

Knowledge, Skills, and Abilities

Working knowledge of Windows-based PC environment and MS Office applications

Knowledge of Customer Relationship Management systems is a plus.

Ability to maintain confidentiality

Ability to work beyond standard business hours when necessary to service customers

Ability to set goals for employees that are challenging but achievable

Compensation:  $105,000- $222,100 earnings potential. Actual compensation will vary based on individual performance, geographic location, and applicable business conditions.

Benefits: Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program

As part of your pre-employment background check, your criminal conviction history will be verified, given that this role requires the following material job duties: Working with or around client families, colleagues, and working with confidential information. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in the withdrawal of a conditional job offer.

Postal Code: 91345

Category (Portal Searching): Sales

Job Location: US-CA - Mission Hills