SFE & CRM Manager EMEAP ADC (m/f/d)

The Opportunity

This position works out of our location in Wiesbaden (Abbott GmbH) in the Abbott Diabetes Care division that is focused on helping people with diabetes manage their health with life-changing products that provide accurate data to drive better-informed decisions.

Core Job Responsibilities

Lead the Sales Force Excellence (SFE) country teams for Abbott Diabetes Care EMEA to support our sales organization in its growth and maintaining its leading position in the Continuous Glucose Management (CGM) categoryConsults with various stakeholders (e.g., sales directors, managers, Marketing, etc.) and works with senior leadership to define SFE programs, selling strategies, prioritization, targeting, and other projects to optimize profitability across the regionUses knowledge of territory levers to explore sales force performance and opportunities, set and track targets and KPIs, and generate insight about the businessContinuing to improve customer segmentation alongside Marketing and Sales, considering both customer value and behavior, to ensure execution of segment priorities and marketing messagesImplements best-in-class strategic project management, addressing the interdependence of various systems, functions, and teams involved in the fulfillment of project deliverablesSupport in the Design and the rollout of Veeva CRM as well as testing and trainingDrive improvement in our BI sales tools (CRM, Sales Dashboards, Next-Best-Action Models etc.)Maintains a high level of total market understanding and industry insight at all levels that might affect the business and collaborates cross-functionally to maintain a “big picture” view of the business, while understanding the details of each function, team, etc.Develop broad and deep, cross-functional and cross-regional partnerships to maximize synergies and alignment on strategic priorities and activitiesPerform all activities according to Abbott guidelines & policies, and ensure all activities are performed in compliance with quality system requirements

Qualifications

Degree in business or any other field related to the positionPractical experience in a similar positionExperience in an either above country or regional role in a major pharmaceutical country with responsibility for Commercial Excellence, and/or Salesforce EffectivenessUnderstands competitors, the industry and market landscape when delivering market dynamic analysis to support the company performance follow upStrong Knowledge of SFE processes and tools: CRM & BI toolsKnowledge of sales force measures and metrics as well as of the fundamental aspects of affiliate financial performanceLead best ways of working when supporting marketing and sales strategy implementation in the fieldGood understanding of the organizational processes and proceduresWork in a matrix style organizationUnderstanding of cultures and health care systems in the RegionStrong communication and presentation skills; ability to communicate in English, both orally and in writing.Highly developed analytical skills; ability to synthesize and interpret Salesforce data/insights into recommendations/inputs.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

We ask for your understanding that we only consider online applications via our online application portal. Applications by email or post cannot be processed. Original documents will not be returned. 

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