Full Time Job Location
Dubai, UAE Nationality
Any Nationality Salary
Not Specified Gender
Not Specified Arabic Fluency
Not Specified Job Function
Sales - Retail Company Industry
Travel, Hotel & Tourism Company description
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job description
As a sales executive you are responsible to assist in leading the property's segmented sales effort. Support and conduct all day-to-day activities related to the sales function assisting building long-term, value-based customer relationships that enable achievement of hotel sales and revenue targets.
Work with sales manager and help implement the hotel sales plan addressing revenue, guests' needs and the market. Analyse market information by using sales systems and create relevant reports and information dashboards. Review sales and catering guest satisfaction results to identify areas of improvement. Work closely with the revenue department to ensure accurate, timely and complete information. Assist the senior sales manager in preparation of the annual sales and marketing plans, quarterly updates and the annual budget. Execute exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their stay or event. Develop and manage relationships with key stakeholders, both internal and external. Attend customer events, trade shows and sales missions to maintain, build or develop key relationships with customers. Regularly research local press and internet in order to identify new sales leads. Entertain clients at the hotel to build up strong business relations with them and to convert relations into more business materialization. Conduct formal hotel show arounds for prospective new accounts. Prepare documents for RFP processes to secure new business in the hotel. Track guest feedback and assist operational departments to come up with innovative solutions to resolve any guest issues.
Qualifications
Ideally, you'll have a minimum of 1 year experience in a hotel sales role in a midscale or upscale category hotel or comparable industry, ability to demonstrate working with and engaging with teams from different cultures, strong verbal and written communication skills along with being quality oriented and a keen focus on details, high performance standards, able to multi-task and meet deadlines and technical proficiency in related software preferable.
Knowledge of hotel software such as Opera, Micros is an advantage. Should have worked on contract executions and related clauses.
Knowledge of different languages is an advantage; however, English speaking and writing skills are essential.
Possessing a valid UAE driving license is desirable, as this role requires meeting prospective customers for sales efforts in UAE.
Job type
Full-time
Pay
AED4,000.00 - AED5,000.00 per month
Additional information
Our commitment to diversity and inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
About the CompanyA caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
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