Sales Excellence Implementation Specialist
Zimmer Biomet
At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.
As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised.
**What You Can Expect**
The Sales Excellence Implementation Specialist, reporting to the Senior Director of Sales Excellence, is responsible for executing sales excellence strategies across assigned territories. This role oversees the implementation of territory-level initiatives and tactics aligned with the Sales Excellence program and the territory playbook. The position is focused on enabling sales teams to exceed performance goals by driving adoption of effective processes, systems, and training. Responsibilities include on-site engagement—attending team meetings, conducting ride-alongs, shadowing sales leaders, and maintaining regular territory communication. This role also collaborates closely with the Sales Excellence team to ensure consistent use of scorecards, dashboards, and best practices that align with the program’s broader objectives.
**How You'll Create Impact**
+ Build strong trusted relationships with commercial sales territories and their teams
+ Assist territories in deploying the Sales Excellence Program and ensuring adherence to playbook requirements
+ Engage with the sales teams across territories to validate business scope against customer requirements and ensure proper technologies are implemented
+ Recognize opportunities where the Sales Excellence Program is not operating according to the sales playbook, critically assess the situation, and work with the Territory and Sales Excellence team to provide viable solutions for alignment
+ Track and monitor the Sales Excellence scorecard, sales dashboard, and people dashboard to ensure the program's leading and lagging indicators are driving success
+ Provide scope documents and approaches for new projects to align teams based on needs and ensure territories align with the approach
+ Support and facilitate training and development, program design, and other initiatives to ensure quality of experience
+ Collaborate with territories, sales teams, and other departments to align efforts with the broader Sales Excellence program
+ Leverage data insights to continuously improve every aspect of the sales excellence program implementation, from content to processes and people development
+ Foster a high-performance, results-driven culture with territories and sales teams through clear communication, growth mindset, resilience, adaptability, and a continuous learning environment that maintains trust and creates psychological safety
**_This is not an exhaustive list of duties or functions and might not necessarily comprise all of the essential functions for purposes of the Americans with Disabilities Act._**
**What Makes You Stand Out**
+ Strong analytical, project management, decision making and process management skills
+ Extremely detail oriented, with strong organization and follow up skills
+ Advanced problem-solving capabilities with ability to identify root causes and implement effective solutions
+ Excellent written and verbal communication and presentation skills
+ Extremely well organized with solid planning skills
+ Adapts to a fast-paced environment and can successfully adjust to shifting priorities
+ Ability to work with and interact with a variety of roles within the organization in a professional and positive manner
+ Advanced proficiency with CRM systems, sales enablement platforms, and analytics tools
+ Data-driven decision making and ROI analysis capabilities
+ Change management and stakeholder alignment capabilities
+ Ability to align sales strategies in execution
+ Experience working successfully in multi-task environments with limited supervision
+ Presentation and training facilitation skills
+ Capacity to develop and implement sales KPIs that drive performance
+ Ability to analyze performance metrics and feedback to identify improvement opportunities
+ Experience with sales process implementation and documentation
+ Ability to manage multiple initiatives simultaneously across territories
+ Understanding of modern sales methodologies and best practices
+ Strong interpersonal skills with the ability to foster trust and collaboration
+ Expertise in creating scope documents and strategic approaches
**Your Background**
+ Bachelor's degree in business, marketing, communications, or other relevant field required
+ 2-4 years of experience in program analysis and design, marketing, or sales
+ A proven history and demonstration of designing or monitoring programs, projects, or other highly detailed initiatives in sales
+ Experience with sales analytics, financial forecasting, and P&L management preferred
**Travel Expectations**
+ Up to 60% travel
+ This role has a salary range of $70,000-90,000 annually with bonus opportunities
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