Job Requirements
About the Team

Shaner Hotels has an amazing opportunity to join our team at our Faro Blanco Resort & Yacht Club, located in beautiful Marathon, Florida. Set on Marathon's waterfront, Faro Blanco Resort & Yacht Club is easily identifiable by its historic lighthouse. A full-service marina, 125 accommodations, and a restaurant maintain our status as the premier resort in the Florida Keys. From weddings with the harbor in view to fishing charters and onsite Jeep rentals, experience the best of a resort that puts you near all the water activities you can handle.

About Us

Shaner Hotel Group

Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries.  We partner with the top Hospitality Brands including independent locations as well.  We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!  

Job Description

Position Overview

Faro Blanco Resort & Yacht Club is seeking a motivated, detail-oriented Sales Coordinator to support our on-property Sales team. This role is ideal for a hospitality professional with local market knowledge and prior hotel or resort experience who is looking to grow their career in sales, events, and revenue generation.

The Sales Coordinator plays a critical role in ensuring the smooth day-to-day operations of the Sales Department while serving as a key liaison between Sales, Operations, and our guests. This position offers exposure to group sales, catering, weddings, and corporate business within a dynamic resort environment in the Florida Keys.

 

Key Responsibilities

Provide administrative and operational support to the Sales Department, including data entry, report generation, correspondence, and document management.Assist with the preparation, distribution, and tracking of contracts, proposals, resumes, and departmental records.Support the coordination of group, catering, and event-related activity, ensuring accuracy and timeliness.Maintain up-to-date knowledge of hotel amenities, services, features, and hours of operation to confidently assist clients and internal teams.Ensure all sales files, reports, and correspondence are maintained with strict confidentiality and organization.Serve as a communication hub between the Sales Department, General Manager, department leaders, and hotel staff.Collaborate with the Front Desk and Operations teams to ensure seamless guest and group arrivals.Assist in maintaining a clean, organized, and professional sales office environment.Respond to incoming calls and inquiries in a courteous, professional, and timely manner.Support special projects and initiatives as assigned by Sales leadership.

 

Operational & Administrative Support

Ensure compliance with daily Sales Department procedures and brand standards.Maintain working knowledge of office equipment, computer systems, and hotel sales platforms.Assist with preparing and maintaining statistical and performance reports.Help support the execution of sales initiatives, promotions, and site inspections.

 

Schedule & Availability

Must be available to work a flexible schedule, including weekends, holidays, and varied shifts, based on business needs.

 

Work Experience

Qualifications

High school diploma or equivalent required; additional hospitality or business education preferred.Minimum 1–2 years of administrative or hospitality experience, preferably within a hotel or resort environment.Prior experience supporting sales, catering, events, or guest relations is strongly preferred.Strong written and verbal communication skills in English.Proficient computer skills, including Microsoft Office; experience with hotel systems is a plus.Ability to prepare and manage reports with accuracy and attention to detail.Strong organizational skills with the ability to manage multiple priorities.Professional demeanor with a service-oriented mindset.Local Florida Keys knowledge and experience strongly preferred.


Disclaimer
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.