Reports to - Sales Head UAE & Exports – HVAC

Location: Abu Dhabi, UAE

 

JOB OBJECTIVES

Work closely with customers to manage sales inquiries, handle tenders, address technical queries, generate leads, and drive sales growth.

 

RESPONSIBILITIES

Provides Pre-Sales product knowledge and solution. Partner with Sales / Business Development team to close deals and achieve sales goals. Identifies business opportunities by researching, identifying prospects, and analysing sales leads. Prepares sales reports by collecting, analysing, and summarizing information. Supports the salesforce and leads the technical aspect of the selling process including developing and conducting professional product presentations and demonstrations to generate sales and meet revenue objectives. Increase the sale of product by establishing contact and developing relationships with prospects and recommending solutions. Carrying out tender responses, answering and expanding on functional / technical requirements within complex tender documents of potential clients. Actively research and maintain a thorough understanding of products and competitor strengths and weaknesses. Working with the Business Development team to ensure that all sales documentation and collateral is kept up to date. Provides high-quality sales support and develops cost-effective, resilient, innovative, and reliable solutions based on appropriate and latest technologies to win proposals and/or tenders and achieve high customer satisfaction. Keeping up to date on the latest technologies and products in the market. Works closely with sales team and serves as the internal technical resource. Proactively engage customers primarily for all pre-sales technical matters. Use in depth product knowledge and technical skills to suggest and potentially develop product solutions for prospects. Act with urgency and precision to give users best-in-class pre-sales support. Propose technical and creative business solutions in support of sales objectives. Collaborate with internal teams to ensure customer satisfaction and the successful completion of projects. Achieve sales targets and contribute to overall business growth.

 

INTERNAL INTERACTION RELATIONSHIPS

Plant Manager Supply Chain Manager Production Planning Team Operations Director Sales Teams and Sales Coordinators Marketing Manager Specs Team HR Director

 

EXTERNAL INTERACTION RELATIONSHIPS

Clients Customers Vendors

 

SKILLS

Excellent communication and presentation skills. Strong business acumen – entrepreneurial approach. Strong networking and relationship building. Negotiation skills.

 

COMPETENCIES

Strong Product Knowledge Problem solving Excellent Analytical Ability Building Trust Customer focused with emphasis on clear communication Technology expertise

 

PREFERRED EXPERIENCE

Bachelor's degree in Engineering or a relevant field. Minimum 5+ years of experience in relevant field.