**Introduction** At IBM, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across teams, you’ll partner with colleagues and partners to create training that drives meaningful change and lasting impact. Success is built on curiosity, empathy, and collaboration. You’ll use your sales experience to drive strong people skills, building trusted relationships and shaping solutions that improve our customer interactions. With world-class onboarding, continuous learning, and a supportive culture, IBM offers the tools and opportunities to grow your career. Join us and be part of a global team that’s passionate about driving innovation and making a difference. **Your role and responsibilities** As a Sales Performance Coach in the Sales Enablement Team, you will leverage your sales and/or sales management experience to build credibility with sellers and sales leaders. You will utilise your coaching skills to drive behavioural change and enhance sales performance. Your primary responsibilities will include: • Coach Sellers and Leaders: Coach all roles within the sales organisation, using classic coaching skills such as asking thought-provoking questions, listening intently, and allowing sellers to come to their own conclusions. • Drive Best-Practice Sales Skills: Enhance skills, teach terminology, and concepts as defined by the Client-Centric Sales Methodology, ensuring sellers understand and adopt these principles. • Develop An Understanding: Maintain a good understanding of client buying behaviours, sales best practices, and sales methodology to inform coaching and drive results. • Foster Behavioural Change: Use coaching skills to facilitate behavioural change among sellers, enabling them to improve their sales performance and achieve business objectives. **Required technical and professional expertise** • Sales Experience: Experience with direct sales and/or sales management to establish credibility with sellers and sales leaders, informing coaching approaches and driving results. • Coaching Expertise: Experience in utilising classic coaching skills, including thought-provoking questions, active listening, and guiding individuals to reach their own conclusions, driving behavioural change and enhancing sales performance. • Sales Methodology Knowledge: Experience with sales best practices, client buying behaviours, and sales methodologies, specifically the Client-Centric Sales Methodology, to inform coaching and drive adoption of best-practice sales skills. • Cross-Functional Coaching: Experience coaching multiple roles & levels of experience within a sales organisation; from SDR to Sales Leader. Adapting coaching approaches to meet the needs of various stakeholders and drive business outcomes. • Results-Driven Coaching: Experience in leveraging coaching skills to drive tangible behavioural change among sellers, resulting in improved sales performance and achievement of business objectives. **Preferred technical and professional experience** • Sales Methodology: Experience with sales methodologies beyond the Client-Centric Sales Methodology, informing coaching approaches and driving adoption of best-practice sales skills. • Industry-Specific Knowledge: Experience working within a variety of industries, bringing industry-specific insights to coaching and driving business outcomes. • Strong Coaching Techniques: Experience with various coaching techniques to drive behaviour change and enhance sales performance. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.