Grand Rapids, MI, 49507, USA
10 days ago
Sales Enablement Administrator
At Trane Technologies TM and through our businesses including Trane ® and Thermo King ® , we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go. **Assist Sales Applications Engineers with administrative tasks to expedite creation and dissemination of RFQ responses to Commercial Sales Offices** • Prepares transition documents and communicates project readiness for assignment to operations team. • Documents work by maintaining files for each job. • Uses a variety of computer programs including Microsoft Office products, Trane selection and pricing programs, and specialty vendor programs (Salesforce.com) . • Assists with CSO Account Manager follow up communications regarding pending or active jobs • Develop understanding of TCS quotes – types of custom work, hours/labor rates, material costs etc. Use knowledge to manage updates of quote templates as rates, hours and margins revised. • Enter quotes into CRM management tool (i.e.: Salesforce.com). Maintain updates through quote process to active job status. Other updates as required • Run regular reporting to track SAE progress (e.g.: bookings) • Ability to learn basic engineering technical concepts to assist with running on-line performance data as back- up/additional information for RFQs **Assist Custom Solutions Product Manager with administrative and research tasks to improve division strategies and support marketing tactics** • Run regular reporting to track Custom Projects progress (i.e.: RFQ by month, Avg Value/Quote, Market Penetration) • Collect current Competitor research from Trane Commercial product teams and file in Sharepoint • Assist with creation of presentations to knowledge share and engage key colleagues within the Commercial Sales Offices (multiple monthly sales engagement meetings) • Work with Product Manager to schedule virtual and face-to-face meetings and develop messaging/content; co-ordinate the Sales Application Engineers (SAE) schedule to develop travel schedules by quarter. • Conduct analysis using internal data (Power BI/OBI) to monitor monthly progress vs. monthly and annual goals and CSO office behaviors/trends when quoting custom jobs. • Works to consistently meet and exceed customer requirements • Continuously strives for operational excellence and continuous improvement • Other duties as assigned Qualifications: • Associate’s Degree required; Bachelor’s Degree preferred. (Recent graduate with 4-year degree in Engineering or HVAC sciences ideal) • 2-4 years of experience in customer service, inside and/or outside sales, preferably in an industrial environment. • Proficient with Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook) Key Competencies: • Must be proactive in gaining knowledge, problem solving and completing tasks with accuracy. • Must have excellent verbal, written, and interpersonal communication skills • Must show the ability to handle difficult situations while remaining professional and courteous • Must demonstrate the ability to build strategic relationships across functions of an organization • Must exhibit the ability to identify process improvement opportunities and take initiative to implement them • Must actively seek and apply new knowledge, assimilate information quickly, and contribute to a culture of learning. _This role has been designated by the Company as Safety Sensitive._ **Benefits:** ▪Benefits kick in day one! ▪Medical, dental, vision ▪HSA & FSA Options ▪ 6% 401k match (vested immediately), plus an additional 2% of eligible pay in core contributions (after 3 years) ▪Tuition Assistance Program ▪ Be Well Program ▪Employee Assistance Program We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
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