**Introduction** At IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you’ll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact.Success in Global Sales is built on curiosity, empathy, and collaboration. You’ll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society. With world-class onboarding, continuous learning, and a supportive culture, IBM offers the tools and opportunities to grow your career. Join us and be part of a global team that’s passionate about driving innovation and making a difference. **Your role and responsibilities** Sales Development Representative - Being a Sales Development Representative (SDR) in the Hardware Business with IBM means a career where you're the first point of contact - directly impacting the adoption of next-generation cloud platforms to develop, run and manage workloads of some of the world's most transformational enterprises and culturally influential brands in the world. Excellent onboarding and industry-leading learning culture will set you up for positive impact and success, whilst ongoing development will advance your career through an upward trajectory. Our sales environment is collaborative and experiential. Part of a team, you'll be surrounded by bright minds and keen co-creators - always willing to help and be helped - as you apply passion to work that will compel our clients to invest in IBM's products and services. Your roles & responsibilities: As an SDR within Digital Sales you'll be IBMs first line of contact for inbound client sales activity. Your primary goal will be to qualify leads, gaining visibility from the customer on their Budgets availability, Decision maker, Business needs, and time frame within which to procure and set up the requirement, and then successfully convert them into new business opportunities. With a focus on speed to engage, you will leverage your digital, product, and consultative selling skills to accept incoming leads, and connect the dots between clients' needs and IBM's solutions. You'll collaborate with colleagues across the Sales team- advising and supporting new business engagements throughout the critically important early phases of the sales cycle, and helping to lead prospects to our award-winning cloud solutions. We're passionate about success. If this role is right for you, then your achievements will mean that your career is flourishing and our clients are thriving. To help ensure this win-win outcome, a 'day-in-the-life' of this role may include, but not be limited to… * Maintaining up-to-date offering knowledge through continuous personal development and becoming a trusted expert advisor for your clients. * Reviewing marketing qualified leads (MQLs) coming from inbound digital queries (e.g. IBM's website) and marketing campaigns, and converting them to sales qualified leads (SQLs), according to defined criteria. * Passing validated SQLs to IBM sellers and Ecosystem Partners and supporting them as they progress and close new deals. * Working closely with the IBM seller and Ecosystem to ensure the SQL comes through as win. Since an SDR is targeting on Win Revenue as well, passing of quality opportunities are crucial. * Engaging in social selling via your social media presence. Building your credentials as a thought leader in the space whilst promoting IBMs and your personal brand whilst engaging, and influencing prospective clients. **Required technical and professional expertise** Required Experience: * Demonstrable success in lead generation and sales development within Technology or similarly fast-moving, complex categories. * A proven track record of consistently hitting targets in fast-paced environments whilst collaborating with others. * 1st class communication skills (verbal, written and listening) across a varierty of digital platforms with an obsession for client satisfaction * Strong personal integrity and an affinity with technology. **Preferred technical and professional experience** Preferred Experience: * Good knowledge regarding the Software products and offerings in the Cloud Native Space in the market in order to consult and advise, and quickly grow your reputation as your clients' credible, trusted advisor. (Training on IBM's Hybrid Cloud offerings is provided) IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.