Description We are looking for a dedicated and detail-oriented individual to join our team as a Sales / Customer Service Support specialist in Austin, Texas. In this long-term contract role, you will play a key part in fostering positive relationships with customers, managing sales territories, and ensuring smooth operations through effective communication and organizational skills. This position offers a dynamic hybrid work environment and comprehensive training to support your success. Responsibilities: • Assist in the approval, registration, and management of pricing and coding processes within internal systems. • Provide exceptional customer service through correspondence and support for over 100+ customers. • Collaborate closely with sales managers and team members to oversee assigned sales territories. • Utilize Excel, CRM tools, and other platforms to track shipments, manage billing functions, and maintain accurate records. • Contribute to a team-oriented culture by actively participating in meetings and sharing insights. • Ensure all tasks are completed with attention to detail and adherence to deadlines. • Handle inbound calls and emails, addressing customer inquiries and resolving issues efficiently. • Participate in an 8-12 week training program to gain proficiency in company systems and processes. • Apply time management skills to balance multiple tasks and priorities effectively. • Maintain clear and effective communication with stakeholders while adhering to business casual dress standards. Requirements • Proficiency in Microsoft Excel and Office 365 applications. • Familiarity with CRM platforms and SAP systems. • Strong communication skills, both written and verbal. • Experience in customer service and email correspondence. • Ability to manage billing functions and maintain detailed records. • Demonstrated aptitude for multitasking and organizational skills. • A team-oriented mindset with the ability to collaborate effectively. • Previous experience in sales support or a related field is preferred. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .