Sales & Customer Service Intern **_The Company_** Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We’re a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow. Named by Newsweek as One of America’s Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. They are the driving force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their professional development is a recipe for success that has fueled our growth for over 100 years, as one of today’s leading international suppliers of plumbing and water delivery solutions. Headquartered in Milwaukee, WI, Zurn Elkay Water Solutions Corporation employs over 2800 employees worldwide, working from 24 locations across the U.S., China, Canada, Dubai, and Mexico, with sales offices available around the globe. We hope you’ll visit our website and learn more about Zurn Elkay at zurnelkay.com. If you’re ready to join a company where what you do makes a difference and you have pride in the work you are doing, talk to us about joining the Zurn Elkay Water Solutions Corporation family! **About Hadrian** Hadrian is a business unit of Zurn and a worldwide supplier of quality toilet partition and locker products. Hadrian was the first manufacturer to powder coat toilet partitions and has continued to embrace new technologies and materials in order to offer architects, designers and end-users more flexibility in design. Hadrian’s wide range of toilet partition products includes; powder coated metal, stainless steel, embossed stainless steel, and solid plastic. Lockers are available in Emperor (corridor), Gladiator (athletic) and replacement front styles. **Position Overview:** We are seeking a high-energy, detail-oriented Intern to support our Sales and Customer Service teams. This is a "dual-threat" role: half of your time will be spent on the front lines managing customer touchpoints and sample logistics, while the other half will be dedicated to a strategic 80/20 Optimization Project to streamline our technical data and filing systems. **Responsibilities:** 1. Front-Line Sales & Service Support (50%) + Sample Management: Own the "Sample Request" process—ensuring contractors and architects receive product samples accurately and on time to win bids. + Inbound Routing: Act as the first point of contact for incoming calls, identifying customer needs and directing them to the appropriate technical or service expert. + Order Tracking: Assist the service department in providing real-time updates on shipment status and lead times. 2. 80/20 Strategic Project (50%) High-Visibility + Data & Technical Audit: Analyze and organize the "Vital Few" (the top 20%) of our technical data sheets and product specifications that drive 80% of our business volume. Information Architecture: Overhaul digital filing systems to ensure high-priority technical information is "one-click" accessible for the sales team. + Executive Presentation: This project culminates in a formal report and presentation to the Executive Leadership Team. You will be expected to present your findings, the efficiencies gained, and your recommendations for long-term file management and communication workflows. **Qualifications:** + The "Bilingual" Communicator: Someone who can talk shop with a warehouse manager and stay professional with a corporate buyer. + The Organizer: A natural inclination to take "messy" data or files and create a logical, repeatable system. + Urgency: An understanding that in the building industry, a 24-hour delay on a sample can lose a million-dollar contract. + Tech Savvy: Proficiency in Microsoft Office (Excel is a must) and an ability to quickly learn CRM, ERP, Hadrian’s Project Center software. + Familiarity with construction materials, finishes, and building systems would be an asset. + Ability to manage multiple projects simultaneously and meet deadlines in a demanding environment. + Studying for a degree in Marketing/Business, focus in construction within the B2B industry. + Detail orientated with excellent organization, communication (Written/Verbal) and people skills. **_Total Rewards and Benefits_** + Competitive Salary + Medical, Dental, Vision, LTD, AD&D, and Life Insurance + Competitive vacation policy + 12 Paid Holidays + Annual Bonus Eligibility + Educational Reimbursement + DCPP with eligible matching + Employee Stock Purchase Plan – purchase company stock at a discount! **THIRD PARTY AGENCY: Any unsolicited submissions received from recruitment agencies will be considered property of Zurn Elkay, and we will not be liable for any fees or obligations related to those submissions.** Zurn Elkay is an equal opportunity employer who provides an inclusive and diverse work environment. We are committed to providing reasonable accommodations for applicants upon request at any stage of the recruitment process. **Zurn Elkay Water Solutions Corporation** **_What happens when two remarkable sustainability leaders come together as one?_** _A sustainability powerhouse is born, making a splash in the markets they serve and saving the planet one innovative installation at a time._ In early 2022, Zurn Water Solutions Corporation, a market leader in smart, sustainable water solutions, and Elkay Manufacturing, a commercial drinking water solutions leader, agreed to combine their two exceptional firms to become a single water solutions powerhouse. Together, the combined company offers a comprehensive package of innovative, sustainable, specified, engineered water solutions and sustainable plumbing products that provide water safety, water quality, and water conservation through critical service environments, while delivering total building solutions for new construction and retrofit applications around the globe. Our innovative solutions enable customers to advance their ESG initiatives and reduce operating costs while providing students, patients, patrons, and people within public and private spaces a safe, clean environment and access to fresh, pure, potable water – the essence of life itself. **What makes Zurn Elkay Water Solutions Corporation special is our people and our culture.** While playing a leading role in sustainability and water access are remarkable, what makes Zurn Elkay’s story so compelling is the alignment of the two well-respected companies with powerful legacies and a combined 224-year company history and shared values and cultures where people matter most. Sustainably inspired, the company has a deep commitment to Diversity, Equity & Inclusion, water, and environmental stewardship, and giving back to the communities where we live, work and play. Our powerful legacy of caring and commitment is made possible by the exceptional people that embody Zurn Elkay’s values. We are looking for innovative, energetic people who want to help solve tomorrow’s challenges today. Our Total Associate Engagement core value means we work hard to ensure our associates have opportunities to grow and an inclusive culture in which to thrive. From formal training to on-the-job development and exposure to new businesses, when you join Zurn Elkay, you will join a collaborative organization that will give you opportunities to thrive and grow.