Description We are looking for a dedicated Sales & Customer Care Consultant to join our team on a contract basis in Mahwah, New Jersey. This position is ideal for someone passionate about delivering exceptional customer service while achieving sales targets in a dynamic retail environment. As a key member of our team, you will play a vital role in ensuring customer satisfaction and contributing to the overall success of our department. Responsibilities: • Deliver an outstanding customer experience by addressing inquiries and resolving issues promptly and professionally. • Proactively identify and address potential obstacles to seamless customer interactions, ensuring a smooth process. • Assist customers with a variety of concerns, including product inquiries, returns, deliveries, registrations, and payments. • Strive to meet departmental goals, including sales, quality, and productivity targets. • Collaborate with team members and other departments to enhance service delivery and expand knowledge. • Maintain accurate records and perform data entry tasks effectively. • Handle inbound and outbound calls with professionalism and efficiency. • Respond to email correspondence in a timely manner, ensuring clarity and accuracy. • Schedule appointments and manage order entries to support customer needs. Requirements • Strong written and verbal communication skills. • Proficiency in keyboard usage with excellent grammar and spelling accuracy. • Confident and proactive approach to problem-solving. • Exceptional attention to detail and organizational abilities. • Ability to work effectively as part of a team. • Flexibility to work shifts, including weekends and additional hours during busy periods. • Familiarity with Microsoft Excel and Word. • Experience in call center customer service, order entry, or email correspondence. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .