Description We are looking for a success-driven Sales & Customer Care Consultant to join our team in Mahwah, New Jersey, on a contract basis. In this role, you will be responsible for delivering outstanding service to our customers while contributing to the overall success of the department. If you thrive in a fast-paced environment and enjoy solving customer inquiries, we encourage you to apply. Responsibilities: • Provide exceptional customer service by addressing inquiries professionally and efficiently. • Proactively identify and resolve potential issues to ensure a seamless customer experience. • Assist customers with a wide range of queries, including product information, returns, delivery, payments, and account registration. • Achieve department goals by meeting individual targets related to sales, quality, and productivity. • Collaborate with team members and other departments to enhance service delivery and share knowledge. • Handle inbound and outbound calls, ensuring timely and accurate communication. • Manage email correspondence and data entry tasks with attention to detail. • Schedule appointments and process orders accurately using relevant systems and tools. Requirements • Strong written and verbal communication skills. • Proficiency in keyboard use with accurate grammar and spelling. • A proactive and confident approach to problem-solving. • Excellent attention to detail and organizational abilities. • Ability to work effectively in a team-oriented environment. • Availability to work flexible shifts, including weekends and peak periods. • Familiarity with Microsoft Excel and Word. • Previous experience in customer service, call center operations, or data entry is preferred. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .