Casablanca, Casablanca-Settat, MA
10 days ago
Sales Associate - Morocco - O'VILLAGE 2

PURPOSE & IMPACT ON ORGANIZATION:  You contribute to the store sales and adidas profit targets by:                                                                                                                                                                                                                               -    Passionately inspiring and serving and selling to our consumers -    Diligently executing store operations -    Contributing to a culture of consumer centricity within the store  KEY RESPONSIBILITIES: -    Actively connect and engage with consumers entering the store -    Be aware of store KPI's (key performance indicators) and contribute to store sales -    Responsible for improving the consumer experience by executing the CONNECT-ENGAGE-INSPIRE service standards -    Be a Brand advocate, consistently exhibiting our 6 Values -    Use seasonal product and Brand knowledge effectively during consumer interactions -    Communicate product features and benefits, and unique selling points clearly to address consumer needs -    Connect our Consumers to relevant digital & omnichannel tools to provide a seamless shopping experience -    Be aware of all omnichannel related sales tools -    Guide our Consumers through the digital touchpoints in the store -    Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor  -    Complete sales transactions quickly and accurately while adhering to cash protection procedures -    Uses selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyalty -    Minimize loss in the stockroom and the sales floor -    Perform all store operations in a safe, effective, and efficient manner -    Comply with all operational policies and procedures -    Maintain an appealing, easy to shop environment, for Consumers by executing visual merchandising and house-keeping standards -    Know the store KPIs and how you personally contribute to them  -    Plays a role in maximizing sales and minimizing loss -    Keeps an up-to-date awareness of our competitors  -    Offers suggestions and ideas on how to improve operations and processes -    Collaborate productively and respectfully with team members -    Communicates a desire for ongoing learning, and welcomes all available opportunities to increase own and store performance  -    Seek coaching and learning opportunities to continually improve performance  -    Complete all applicable training programs and effectively apply the learning on the job -    Seek coaching and learning opportunities to continually improve performance -    Always work with a team-first mindset, fully respecting all colleagues and actively contributing to making adidas an inclusive and welcoming environment for all   AUTHORITIES: -    Not Applicable  KEY RELATIONSHIPS: -    Consumers -    Peers and Supervisor  KNOWLEDGE, CAPABILITIES AND EXPERIENCE: -    Retail Professional Competencies  MINIMUM QUALIFICATIONS: -    Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment. -    Basic numeracy, literacy, and verbal communication skills

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