Responsibilities: Responsible for all sales activities in store within Hermès standards of image and services worldwide Deliver quality and consistency of service including identifying customers’ needs, developing client relationships, sale, and delivering post-sale services Achieving sales target and maintaining a high level of customer service, product knowledge and basic operational procedures Build and maintain long-term relationship with customers by providing excellent customer experience Assist with inventory and special projects as needed Other duties as assigned

Requirements: Minimum 3 years relevant retail management or operation experience in luxury brands, high-end fashion, jewelry and watch retailing industry or in similar capacity Strong motivation towards becoming a Hermes Ambassador and providing excellent customer service Strong commitment towards teamwork Energetic, passionate and positive working attitude Excellent in presentation, interpersonal and communication skills Good command of Cantonese, English and Mandarin