Sales Associate, LoopNet Ecommerce Inside Sales

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Job Description

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Company Overview  

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.  

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.  

LoopNet Overview 

With over 86,000 companies searching daily and six times more traffic than our nearest competitor, LoopNet has offered unmatched visibility for commercial real estate listings for over 30 years. 

The LoopNet platform connects brokers, buyers, and sellers, equipping them with powerful tools to close deals efficiently, whether for sale or lease, or at auction using LoopNet Auctions by Ten-X. We have established ourselves as the #1 global commercial real estate marketplace – and we aren’t done yet.  We are focused on expansion, increasing our market share in the U.S. and around the world, continuously innovating and growing a powerhouse team to reach our goals. 

At LoopNet, we’re on a mission to fill the world’s commercial space—because full space means thriving businesses, growing communities, and dreams coming to fruition.  In these spaces, careers are built, milestones are reached, and potential is unlocked.  

Learn more about LoopNet.  

Make Your Mark in Digital Real Estate

Are you a persuasive communicator with a passion for helping clients succeed? Join the #1 commercial real estate marketplace as a LoopNet Inside Sales Associate, where you’ll play a key role in keeping customers engaged, supported, and thriving with our solutions.

At CoStar Group, we’re transforming the real estate industry through data, technology, and innovation. LoopNet attracts over 13 million unique monthly users, helping brokers and businesses close more deals, faster.

Why This Role Matters

As a Sales Associate for the LoopNet Ecommerce team, you'll directly impact customer retention and revenue growth. You'll reconnect with clients considering cancellation or those who’ve recently left us — understanding their concerns, rebuilding trust, and ultimately showing them the value of staying with LoopNet.

You’ll be empowered with comprehensive training, cutting-edge tools, and a collaborative team environment to help you grow your career in a high-performing sales organization.

What You’ll Do

Client Engagement & Retention

Re-engage with customers at risk of cancellation to understand their needs and present tailored solutions.Contact former clients with the goal of reactivating their subscription and renewing the business relationship.Clearly communicate product value and ROI in customer-friendly terms.

Sales Support & Upselling

Identify opportunities to upsell additional LoopNet products or services aligned with client goals.Accurately document all customer interactions in our CRM to support seamless follow-up and team collaboration.Collaborate cross-functionally with sales, support, and product teams to deliver the best client experience.

 Learning & Development

Participate in onboarding and continuous learning programs focused on sales strategy, product training, and real estate industry trends.Occasionally assist with onboarding new clients, including product demonstrations and best practices.

What We’re Looking For

2+ years of experience in inside sales, customer success, or client support roles.Proven ability to build rapport over the phone and navigate objections confidently.Excellent verbal and written communication skills.Bachelor's degree from an accredited institution (or equivalent experience).Bonus points for: Familiarity with CRM platforms (e.g., Salesforce), SaaS or marketplace sales experience, or knowledge of the commercial real estate space.

What’s In It for You

When you join CoStar Group, you’re joining a team that values innovation, learning, and career advancement. You’ll enjoy:

Professional Growth

World-class sales training and mentoringTuition reimbursement and internal learning programsClear career paths for advancement across CoStar brands

Financial & Performance Rewards

Competitive base salary with performance-based incentives401(k) with company match & employee stock purchase planCommuter benefits and discounted parking

Health & Wellness

Comprehensive medical, dental, vision, and prescription drug plansLife, disability, and legal insuranceOn-site or subsidized fitness center membershipsVirtual and in-person mental health services

 Culture & Inclusion

Join a collaborative, fast-paced team that values transparency and respectParticipate in our Diversity, Equity & Inclusion Employee Resource GroupsComplimentary coffee, snacks, and fresh fruit at select office locations

Additional Information

Must be currently eligible to work full-time in the United States.Visa sponsorship is not available for this position.CoStar Group is an Equal Opportunity Employer and maintains a drug-free workplace.

Apply today and help shape the future of digital real estate.

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CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing