Responsibilities:

•    Responsible for all sales activities in store within Hermès standards of image and services worldwide
•    Identify customers' needs and develop client relationships 
•    Achieve sales target and maintain high level of customer service, product knowledge and operational procedures
•    Build and maintain long-term relationship with customers by providing excellent customer experience
•    Assist with inventory and special projects as needed
•    Other duties as assigned

Requirements:

•    Minimum 3 years relevant retail management or operations experience in luxury brands or in similar capacity
•    Strong motivation towards becoming a Hermès Ambassador and providing excellent customer service
•    Strong commitment towards teamwork and able to work in a fast-paced environment
•    Excellent in presentation, interpersonal and communication skills
•    Good command of Cantonese, English and Mandarin
•    Able to commit working shifts, including weekend, nights and holidays