**Date Posted:** 2025-07-01 **Country:** Morocco **Location:** Coline Business Center, Casablanca + **Training: Bac + 2** + **Specialty: Management, Administration** + **Experience: beginner, 1 experience is desirable** + **Language: current French,** + **Computer tool: perfect mastery of office automation** + **Know how to be: Organization, Rigor, Trust, Excellent relational** **• Support the sales team in its administrative and operational tasks and participate in the management and business development of the company** **• Collection: Sending invoices, reminders to customers for payment** **• Receive and manage phone calls, manage emails, and respond to customer questions and complaints** **• Update customer database** **• Creation of DAs and generation of CBs** **• Claims entry on the platform and follow-up with stakeholders** **• Verification, filing and archiving of Technician Pass Sheets each month** **• Ensure the creation of repair WOs and correct entry of billing lines and materials** **• Make sure of the financial allocations T, O and S** **• Consolidation of booking O file** **•** **Preparation of suspension and termination files** **• Prepare the file and send it to headquarters for booking** **• The closure on T and S activities system** **• Tracking of orders, deliveries and customer returns** **• Managing mail, agency archives** **• Organization and planning of customer appointments** **• Prepare business meetings, contribute to the definition of the agenda** **• Update the result and follow-up tables of DAs and deliveries** **• Communication with different internal departments** **• Sending and receiving mail** **• Management of the supply of the agency and the passage of the cleaning company** **• Processing of technical requests** **•** **Update of the agency scoreboard** **• Capture of HSE documents and preparation of the monthly security presentation** **• Attend agency meetings** **• Assist in responding to maintenance calls** If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here (https://www.otis.com/en/us/our-company/esg) . Become a part of the Otis team and help us #Buildwhatsnext! _Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com._ **Privacy Policy and Terms:** Click on this link (https://www.otis.com/corporate/privacy-policy/Job-Applicant/) to read the Policy and Terms We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.