A Sales Assistant supports the sales team by assisting with market research, client communication, and administrative tasks to help generate new business opportunities for the hotel.
What will I be doing?As a Sales Assistant, you will support the sales team by performing key tasks that contribute to business growth and client satisfaction. Specifically, you will be responsible for:
Assisting in analyzing local market trends and competitor activity to help identify potential new business leads
Supporting the development and maintenance of customer accounts by assisting with client communications and scheduling meetings
Helping prepare sales materials, proposals, and contracts in accordance with current business and pricing conditions
Assisting with the implementation of local marketing initiatives, including managing social media channels and promotional activities
Collaborating with other hotel departments to ensure seamless communication and contribute to an exceptional Guest experience
Supporting the sales team at events and meetings, as required
Maintaining accurate and timely sales records, including logging appointments, calls, and business leads to assist the Sales Director and senior management
Responding promptly and professionally to customer queries and requests
What are we looking for?A Sales Assistant serving Hilton brands always works on behalf of our Guests and collaborates closely with other Team Members. To successfully fill this role, you should demonstrate the attitude, behaviours, skills, and values listed below:
Positive attitude and strong communication skills
Commitment to delivering a high level of customer service
Excellent grooming and professional appearance
Flexibility to adapt to a variety of work situations
Ability to work under pressure and take initiative independently
Some experience in a sales or customer service role, with a willingness to learn and grow
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:Knowledge of the local market
Understanding of the hospitality industry
Passion for sales and enthusiasm for achieving targets and objectives