At Fresenius Medical Care, we are the global leader in kidney care, committed to improving the lives of patients with chronic kidney disease. Our mission is to deliver high-quality, innovative products, services, and care across the entire healthcare journey. Guided by our vision—“Creating a future worth living. For patients. Worldwide. Every day.”—we work with purpose and compassion, supported by a global team of over 125,000 employees.
Within our Care Enablement segment, we develop and provide life-sustaining medical products, digital health solutions, and therapies that empower clinical teams and improve patient outcomes. Our FME Reignite strategy drives transformation through innovation, efficiency, and sustainable growth.
Our values guide how we work:
We Care for our patients, each other, and our communitiesWe Connect across teams and borders to deliver excellence togetherWe Commit to doing things the right way— growing with purpose and leading kidney care with integrity and innovationGlobal Commercial, a function within Care Enablement, unites Sales, Marketing, Global Sales Excellence, and Global Technical Operations. This team delivers high-quality medical devices, technical services, and effective commercial strategies across global markets, advancing our mission to improve patient lives. Join our passionate team and help shape healthcare worldwide!
Goal of function: As a Sales Application Specialist, you ensure customers fully utilize the products and services purchased, receiving the benefits promised in the sales process, while maintaining strong technical relationships and serving as a key communication link between customers, sales teams, and the organization.
Your Responsibilities:
Deliver product demos and answer advanced product questionsSupport sales with technical expertise and product knowledgeOnboard customers and explain advanced or customized featuresHandle escalated customer issues and approvalsConduct regular customer check-ins and track common issuesDrive renewals and identify commercial opportunitiesSpot and pursue upsell and cross-sell potentialManage customer communication, resolve queries, and support territory salesBuild relationships with potential customers and key decision-makersIdentify customer needs and recommend tailored solutionsMatch products/services to needs and support strategic account initiativesAdvocate for customer needs internally and share market insightsMaintain accurate CRM data and support hybrid sales campaignsExpand relationship networks within accounts and involve specialists as neededHelp design and deliver strong customer experiencesCollaborate effectively with internal teamsFollow all relevant policies and uphold company valuesYour Profile:
Academic degree or equivalent diploma, with 3+ years of experience in application support and 3+ years of sales experience (preferred, not mandatory), background as a nurse or equivalent (PD/HD preferred)Fluent in Dutch and English, additional languages are an assetStrong clinical and technical expertise with deep dialysis/healthcare product knowledgeExcellent communication and customer‑focused mindset; able to build trust, take ownership, act with urgency, stay resilient under pressure, and manage conflict effectivelyProficient with digital tools and communication systems, including Microsoft Office, SAP, Lotus Notes; knowledgeable in e‑health basics, data security, and modern digital practicesOpen to travel across the BeNeLux region and internationallyOur Offer For You:
There is a lot you can discover at Fresenius Medical Care, regardless in which field you are an expert and how much experience you have - all dedicated to your professional journey.
Whether in front of or behind the scenes - you are helping to make ever better medicine available to more and more people around the worldIndividual opportunities for self-determined career planning and professional developmentA corporate culture in which there is enough room for innovative thinking - to find the best solution together, not the quickest oneA large number of committed people with a wide range of skills, talents and experienceThe benefits of a successful global corporation with the collegial culture of a medium-sized company