**About Abbott** Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. **Working at Abbott** At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to: + Career development with an international company where you can grow the career you dream of . + A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. + A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. **The Opportunity** We are looking for an ambitious, well-motivated professional to join our team in **Latvia,** as an Sales Ambassador for Immuno-Assay, Clinical Chemistry, Hematology portfolio and digital solutions. This is a field-based position that requires on-site visits across Latvia (with occasional support to other EU location). **Primary Objective of the Position** + Establish strong brand loyalty, create ongoing value that results in customer renewal and generation of additional business. + Serve customers across all aspects of their business excluding instrument repair, including support implementation for new start-ups, own post-sales support and drive overall customer management optimization. + Own and execute accounts strategy to expand Abbott business and assist customers with growing their business **What You’ll Do** + Develop strategic growth plan at the territory level and leverage plan on daily basis. + Execute account plan tactics to grow existing business. + Work with customer to ensure the entire Abbott solution is being utilized as expected. + Add solutions, including assays and digital, to help customer achieve strategic priorities and improve efficiencies. + Act as Abbott point of contact for clients to handle any issues or support request. + Develop relationships with all relevant stakeholders such as Lab Director/Manager etc. + Handle and provide solutions on reagent problems, documents customer’s complaints and forwards to 2nd level support. Follows up until resolution of issue. + Monitor and provide immediate resolution to customer delivery problems, stock-out situations etc. + Regularly inform customers about product changes and updates. + Continue to manage post-sales customer support activities. + Support renewal of existing business, with the enterprise team. + Ensure that all activities are performed in compliance with quality system requirements. + Maintain accurate and up-to-date data in internal systems. + Travel within the responsible area. **Required Qualifications** + Bachelor's degree or equivalent experience required. Bachelor's/Engineering degree in bio-medical/electrical/mechanical/medical technology/biology/pharmacy or commercial is preferred. + Preferred experience in Life Science Industry with an emphasis on managing and improving customer relationships. + Experience in use of analytical and digital tools, new technologies/digital awareness + Ideally a proven track record in a similar position, supported by management and customer references. + Strong relationship building and Excellent communication skills. + Fluent in local language and English Apply Now (https://www.jobs.abbott/) Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at www.abbott.com , on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal. An Equal Opportunity Employer Abbot welcomes and encourages diversity in our workforce. We provide reasonable accommodation to qualified individuals with disabilities. To request accommodation, please call 224-667-4913 or email corpjat@abbott.com