Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others. 

Are you ready to make your next career move and join our team as a our next  Sales, Administrative, and Logistic Support professional based in Mexico City?

Do you have at least 2 years of experience in logistics, administrative, or export operations?Are you comfortable managing communication with international distributors and coordinating across global teams?Are you proficient in SAP and Excel, including pivot tables, formulas, and handling large databases?Can you juggle multiple priorities and meet tight deadlines without compromising quality?Do you bring a sharp eye for detail and a proactive approach to problem-solving?Are you confident using English at an intermediate or higher level, both in writing and speaking?

If you answered a resounding YES, then we have an amazing opportunity for you!

As our Sales, Administrative and Logistic Support, you will play a critical role in ensuring the smooth flow of international orders, from initial sales through to final delivery. Positioned at the heart of our export operations, this role offers a unique opportunity to gain end-to-end visibility into our global value chain: connecting commercial teams, factories, and international distributors.

In this role, you will manage and validate sales orders received from Key Account Managers (KAMs), ensuring they align with commercial layouts and profitability targets. You will process these orders in SAP, coordinate invoice generation, and issue pro forma invoices tailored to the project stage and incoterms.

You will serve as the main point of contact between KONE’s international distributors and our manufacturing facilities in countries such as China and Italy. Your responsibilities will include tracking delivery schedules, managing shipping documentation, and ensuring the timely exchange of information related to containers, packaging, and certificates of origin.

You’ll also be responsible for maintaining accurate delivery forecasts, updating 3-month outlooks weekly and monthly for finance and export planning. Monitoring project delivery status in SAP until completion, including second-phase invoicing, will be key to keeping stakeholders informed and aligned.

In addition, you will analyze large datasets in Excel to support decision-making related to sales performance, delivery timelines, and forecast accuracy. By ensuring clean and consistent data handoffs across departments, you’ll help drive operational excellence and transparent communication across the organization.

We have the courage to hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because we believe diversity drives innovation: 

• We value your authentic self 

• Diversity, equity and inclusion is embedded in our strategy and values 

• Collaborative, creative and supportive work environment 

• Passionate about safety, quality and innovation 

• We care about the communities where we live and work 

Just some of our many benefits include: 

• Competitive salary 

• Opportunities to learn and grow 

• Comprehensive health and wellness plans for the entire family 

• More benefits than required by law 

Come share your passion and energy to make a positive impact at KONE for our customers and your career! 

*Beware of Recruitment Scams*  

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. 

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers