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Are you passionate about connecting communities with cutting-edge technology? As a Call Center Sales Activation Representative at Spectrum, you'll play a vital role in selling and activating Spectrum Mobile for our customers. Through proactive outreach, you'll enhance the customer experience and drive growth by upselling additional products and services. Your efforts will directly contribute to our success and strengthen our community connections. Join us in shaping the future of digital engagement and make a meaningful impact on our organization and the customers we serve.
What Our Call Center Sales Activation Representatives Enjoy Most About the Role
Enhancing the customer experience through effective service activation.Guiding customers in mobile setup using various tools.Upselling additional products by maximizing customer opportunities.Staying informed on Spectrum products and managing escalations.Meeting performance targets and sharing best practices with the team.Working Conditions
Normal office environment with flexible work schedule.Required Qualifications
Education
High school diploma or equivalenExperience
2+ years in sales or customer serviceSkills & Abilities
Strong English communication skillsAbility to prioritize, organize, and multitaskSales skills like analysis, objection handling, pitching, and closingAbility to work while seated for prolonged periods of time and work independently in a group environment.Customer complaint resolution while managing back-to-back callsProficiency with computers and software applicationsKnowledge of office procedures, policies, and troubleshootingPreferred Qualifications
Confidentiality and problem-solving under pressureKnowledge of cable/telephony industry and servicesFamiliarity with residential product details#LI-JS8
CSU126 2025-66668 2025
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum. READ APPLY NOW