This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $20/hour. And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.

Are you passionate about connecting communities with cutting-edge technology? As a Call Center Sales Activation Representatives at Spectrum, you'll play a vital role in activating services like Spectrum Mobile and Xumo streaming for our customers. Through proactive outreach, you'll enhance the customer experience and drive growth by upselling additional products and services. Your efforts will directly contribute to our success and strengthen our community connections. Join us in shaping the future of digital engagement and making a meaningful impact on our organization and the customers we serve.

What Our Call Center Sales Activation Representatives Enjoy Most About the Role

Enhancing the customer experience through effective service activation.Guiding customers in mobile and internet setup using various tools.Upselling additional products while maximizing customer opportunities.Staying informed on Spectrum products and managing escalations.Meeting performance targets and sharing best practices with the team.

Working Conditions

Normal office environment with flexible work schedule.

Required Qualifications

Education

High school diploma or equivalen

Experience

2+ years in sales or customer service

Skills & Abilities

Strong English communication skillsAbility to prioritize, organize, and multitaskSales skills like analysis, objection handling, pitching, and closingAbility to work while seated for prolonged periods of time and work independently in a group environment.Customer complaint resolution while managing back-to-back callsProficiency with computers and software applicationsKnowledge of office procedures, policies, and troubleshooting

Preferred Qualifications

Bilingual in Spanish and EnglishConfidentiality and problem-solving under pressureKnowledge of cable/telephony industry and servicesFamiliarity with residential product details
CSU126 2025-62758 2025

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: 13528 Business Unit: Sales and Marketing Zip Code: 32751

Who You Are Matters Here

We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.