At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

The Sales Account Executive - Client Management is responsible for fostering partnerships with key proprietary merchants to maximize American Express’s market share, charge volume, and merchant satisfaction by delivering the Blue Box value proposition.

Build and maintain strong partnerships with key proprietary merchants, driving business growth through proactive client management. Expand Blue Box’s business and achieve positive KPI outcomes, including charge volume, revenue, discount rate premium, and NPS (i.e. client satisfaction score). Identify opportunities to capitalize on revenue upside, develop comprehensive strategies for sustainable growth, and execute timely, tangible actions. Partner with internal teams to address contractual matters and business needs.

Qualifications

5+ years of proven success in sales, business development, client management, or related fields. Results-oriented mindset with a strong ability to challenge the status quo. Strong financial and business acumen, particularly within the payments industry and related fields. Proven strategic thinking with a track record of identifying and capitalizing on opportunities. Demonstrated ability to partner with key internal and external stakeholders and address contractual matters, key projects, and day-to-day tasks efficiently. Excellent interpersonal skills to collaborate effectively with cross-functional stakeholders. Proficiency in Japanese and English. A bachelor’s degree in a related field is required.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries  Bonus incentives  Support for financial-well-being and retirement  Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  Generous paid parental leave policies (depending on your location)  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.