SUMMARY:

At Hyatt, we believe our guests select us because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Hyatt is a place where high expectations aren't just met—they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting journeys in the hospitality industry.

Safety Security Manager is responsible to oversee and ensure the smooth operations of the safety and security aspect of the entire hotel. While also developing and implementing safety and security policies, procedures, and programs to ensure a safe and secure working environment.

SUMMARY:

At Hyatt, we believe our guests select us because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Hyatt is a place where high expectations aren't just met—they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting journeys in the hospitality industry.

Safety Security Manager is responsible to oversee and ensure the smooth operations of the safety and security aspect of the entire hotel. While also developing and implementing safety and security policies, procedures, and programs to ensure a safe and secure working environment.

KEY DUTIES RESPONSIBILITIES:

Ensure to maintain a good relationship with hotel customer by giving proper service.

Ensure at all times professional and co-operative relationship with all other department heads, Hotel Manager and more generally all employees within the resort.

Ensure to maintain a good relationship with partners of the Resort such local community.

Ensure the resort premises are regularly patrolled and checked by the Security team.

Ensure all thefts and breaches of security and safety are investigated and followed-up.

Maintain excellent relations with security-related government bodies.

Be aware of any incidents or situations in the direct environment of the resort that could have an impact on the security and safety of the resort.

Ensure management is made aware of any incidents or situations that may jeopardize the security and safety of the resort and recommend specific pro-active and preventive action.

Build teamwork and enhance the team’s commitment to their work and the resort.

Delegate appropriate responsibility to others based on their ability whilst ensuring they have sufficient authority and resources.

Conduct regular brief, concise, well-prepared departmental meetings and ensure follow-up.

Monitor security schedules effectively.

Ensure to respect all personnel procedures in terms of discipline, assessment, objectives and training.

Participate and ensure Earth Check compliant measures are practiced.

Sees to it that the resort's house rules and regulations are adhered to at all times and if, necessary, sees to it that commendations and disciplinary action notices are issued following established resort policies.

Responsible of the professional skills of all his/her employees.

Ensure to respect at all time the resorts image both internally and externally.

Ensure at all times full respect of the confidentiality directly related to his / her functions.

Attends daily briefings and weekly meetings as required.

Maintains a high commercial and professional attitude at all times and train his / her staff to do likewise.

Cooperates with all department heads for Security related requests of the different departments of the resort.

Implement emergency organization procedures and training through the management of the security staff to ensure appropriate protection for hotel guests, staff and company assets.

To be flexible in your job function and perform any other duties and responsibilities which may be assigned to you, including redeployment to other departments/areas if required, in order to meet business demands and guest service needs.

CANDIDATE PROFILE:

The ideal candidate for this role is an expatriate with the following criteria:

Demonstrated strong leadership and team development skills.

Minimum 2 years work experience in 5-star luxury hotels or luxury resorts (preferably with Hyatt background).

Knowledge of relevant laws, regulations, and industry standards.

Strong analytical and problem-solving skills.

Effective communication skills, both written and verbal, with the ability to interact professionally with guests, staff, and external partners.

Proficiency in using security systems protocols, emergency response procedures, and risk management

KEY DUTIES RESPONSIBILITIES:

Ensure to maintain a good relationship with hotel customer by giving proper service.

Ensure at all times professional and co-operative relationship with all other department heads, Hotel Manager and more generally all employees within the resort.

Ensure to maintain a good relationship with partners of the Resort such local community.

Ensure the resort premises are regularly patrolled and checked by the Security team.

Ensure all thefts and breaches of security and safety are investigated and followed-up.

Maintain excellent relations with security-related government bodies.

Be aware of any incidents or situations in the direct environment of the resort that could have an impact on the security and safety of the resort.

Ensure management is made aware of any incidents or situations that may jeopardize the security and safety of the resort and recommend specific pro-active and preventive action.

Build teamwork and enhance the team’s commitment to their work and the resort.

Delegate appropriate responsibility to others based on their ability whilst ensuring they have sufficient authority and resources.

Conduct regular brief, concise, well-prepared departmental meetings and ensure follow-up.

Monitor security schedules effectively.

Ensure to respect all personnel procedures in terms of discipline, assessment, objectives and training.

Participate and ensure Earth Check compliant measures are practiced.

Sees to it that the resort's house rules and regulations are adhered to at all times and if, necessary, sees to it that commendations and disciplinary action notices are issued following established resort policies.

Responsible of the professional skills of all his/her employees.

Ensure to respect at all time the resorts image both internally and externally.

Ensure at all times full respect of the confidentiality directly related to his / her functions.

Attends daily briefings and weekly meetings as required.

Maintains a high commercial and professional attitude at all times and train his / her staff to do likewise.

Cooperates with all department heads for Security related requests of the different departments of the resort.

Implement emergency organization procedures and training through the management of the security staff to ensure appropriate protection for hotel guests, staff and company assets.

To be flexible in your job function and perform any other duties and responsibilities which may be assigned to you, including redeployment to other departments/areas if required, in order to meet business demands and guest service needs.

CANDIDATE PROFILE:

The ideal candidate for this role is an expatriate with the following criteria:

Demonstrated strong leadership and team development skills.

Minimum 2 years work experience in 5-star luxury hotels or luxury resorts (preferably with Hyatt background).

Knowledge of relevant laws, regulations, and industry standards.

Strong analytical and problem-solving skills.

Effective communication skills, both written and verbal, with the ability to interact professionally with guests, staff, and external partners.

Proficiency in using security systems protocols, emergency response procedures, and risk management